Maintenance and Service Project Manager

About the Role

The Maintenance and Service Project Manager (PM) oversees and manages access control point (ACP) Maintenance and Service (M&S) contracts and task orders, ensuring compliance with applicable requirements. This role involves liaising with clients, coordinating with subcontractors and PSP personnel, and providing administrative and management support to field technicians.

Responsibilities

• Identify and coordinate the execution of all work and reporting requirements of assigned contracts.
• Coordinate within the Service Department to obtain necessary resources to meet requirements.
• Maintain recurring communication with clients and service department technicians, keeping the Senior Service PM informed on progress and support needs.
• Collect and organize electronic documentation after repairs or preventive maintenance visits, including receipts, checklists, client approvals, and technician reports.
• Develop service and maintenance proposals, including gathering quotes, formatting cost sheets, and writing proposals.
• Track the status of awarded service orders and perform detailed execution planning.
• Communicate routinely with vendors, subcontractors, and customers via email and phone.
• Support technicians by coordinating site access, sourcing equipment and materials, and preparing documentation for repairs or maintenance visits.
• Improve purchasing and material management processes across all business lines.
• Perform telephonic dispatch duties for 24/7 emergency calls on a rotational basis.
• Provide remote assistance and administrative support to technicians.
• Manage U.S. Army Corps of Engineers projects within their online Quality Control System, including reporting, schedule updates, and tracking approvals.
• Perform other administrative and management tasks as directed by the Senior Service PM.

Requirements

• Associates’ degree in business administration, management, electronics, engineering technology, logistics, or a related field (Bachelor’s degree preferred).
• 2+ years of experience in a professional work environment.
• 2+ years of experience in office management, executive assistant, or project administrator roles preferred.
• 2+ years of experience in industrial maintenance, MEP service, engineering, general contracting, logistics, or Federal Government contracting preferred.
• Advanced proficiency with MS Excel, Word, and other MS Office applications.
• Valid driver’s license.
• Authorization to work in the United States without sponsorship.

Physical Requirements

• Ability to sit at a computer workstation for extended periods.
• Ability to lift 30 pounds to waist level.

Additional Information

Duties are primarily performed in PSP’s Brentwood, TN office, with occasional travel to vendor locations, work sites, and off-site meetings in the United States (expenses paid by the company).

Benefits

• Full-time salary: $60,000–$80,000 (depending on experience)
• Matching 401(k) (4%)
• Healthcare, dental, and vision insurance
• Profit-sharing bonus eligibility
• Company contribution toward insurance premiums
• Telephone allowance
• Paid time off and holidays
• Nashville Predators season tickets for employee use

About Perimeter Security Partners

Perimeter Security Partners is a rapidly growing, three-time Inc. 5000-listed company that designs, constructs, and maintains perimeter security systems for critical government and private facilities, including the U.S. Military, National Park Service, data centers, corporate headquarters, stadiums, utilities, and other critical infrastructure assets. PSP offers a dynamic, team-oriented culture with opportunities for personal and professional growth, fostering direct collaboration with owners to ensure project success and customer satisfaction.