Maintenance and Service Coordinator

About the Role

The Service Coordinator provides essential administrative and logistical support to the Project Management team at Perimeter Security Partners. This detail-oriented, process-driven role ensures service operations run smoothly, from tracking awarded jobs and organizing close-out documentation to processing travel and project-related receipts. The position is designed to flex with departmental needs, allowing the right candidate to take on specialized tasks or expand responsibilities over time. Reporting to the Senior Project Manager, the Service Coordinator is a reliable backbone of the service department, providing organized, accurate support to help project managers deliver on time and on budget.

Responsibilities

• Provide day-to-day administrative support to the Senior Project Manager and project management team across all active service and maintenance projects.
• Collect, organize, and accurately process travel and project-related receipts and expense documentation, ensuring completeness and adherence to required standards.
• Compile and organize close-out documentation following repair and preventative maintenance visits, including checklists, technician reports, client approval signatures, and supporting materials.
• Track awarded scheduled and unscheduled service jobs, maintaining up-to-date status records to support project manager oversight.
• Assist with gathering material and equipment pricing to support the development of service proposals and cost sheets.
• Review and route documents for timely approvals, helping ensure projects stay on schedule and within budget.
• Support routine communications with vendors, subcontractors, and customers via email and phone as directed by the project management team.
• Assist with maintaining and updating the service department schedule.
• Maintain organized electronic and physical filing systems for all project and service documentation.
• Build and maintain databases and tracking tools using Excel and various company software platforms to support project and service operations.
• Perform other projects and duties as assigned.

Requirements

• Associates’ degree in business administration, management, electronics, engineering technology, logistics, or a related field is required. A Bachelor’s degree is preferred.
• 2 or more years of experience as a Service Coordinator or similar role.
• Excellent verbal and written communication skills with impeccable attention to detail.
• Advanced proficiency with MS Excel, Word, and other MS Office applications.
• Ability to work independently with a high level of organization, as well as analytical and problem-solving skills.
• Ability to work under pressure and tight deadlines.
• Must possess a valid REAL ID driver’s license.
• Must be able to work in the United States without sponsorship.
• Must be able to pass a background check and drug test to permit access to military installations and similar controlled areas.

Physical Requirements

• Ability to sit or stand at a computer workstation for several hours at a time.
• Ability to lift at least 50 pounds to waist level.

Additional Information

Duties are performed primarily in PSP’s Brentwood, TN office. Occasional travel to vendor locations, work sites, and off-site meeting locations in the United States with all related expenses paid by the company.

Benefits

• Full-time / Hourly: $24 - $29 (depending on experience)
• Matching 401K (4%)
• Healthcare, Dental, Vision, and Life Insurance (with significant company contribution > 60%)
• Eligibility for Profit Sharing Bonus
• Phone Allowance
• Paid Time Off
• 11 Paid Holidays

About Perimeter Security Partners

Perimeter Security Partners is a rapidly growing, three-time Inc. 5000 listed company that designs, constructs, and maintains perimeter security systems for critical government and private facilities, including the U.S. Military, National Park Service, data centers, corporate headquarters, stadiums, utilities, and other critical infrastructure assets. With a nimble, dynamic, and team-oriented culture, PSP offers extraordinary room for personal and professional growth, fostering direct collaboration with owners to ensure project success and customer satisfaction.