Maintenance and Operations Administrator

About the role

The Maintenance and Operations Administrator assists the Assistant Director of Environmental & Street Services in planning and directing maintenance and administrative activities. This role supports the City of Durham's mission to create the foundation on which Durham is built, using innovative methods that support the City's growth and enhance quality of life.

Responsibilities

• Aid in planning, supervising, and directing the maintenance, repair, and occasional new construction of streets, curbs, sidewalks, parking areas, parks, and recreation areas.
• Assist in planning, supervising, and directing the construction, maintenance, alteration, and repair of the storm-water collection system.
• Manage facility maintenance for the campus, including capital improvement plan (CIP) renovations.
• Manage winter weather facilities and materials, including replenishment, disbursement system, and specialized equipment.
• Aid in onboarding process for the division, including recruitment, application review, interviews, and applicant selection.
• Aid in planning, supervising, and directing snow removal and ice control activities on streets, sidewalks, parking areas.
• Affiliate with the storm water quality program for Environmental & Street Services campus to ensure compliance with all federal and state laws and City policies.
• Manage the use of motor equipment used for department activities.
• Manage divisional fleet operations, including compliance with maintenance schedules, replacement schedules, acquisition of additional vehicles and equipment, identifying and coordinating training on vehicles/equipment for staff, and annual fleet inventory.
• Affiliate with street sweeping, bus stop cleaning, and community area cleaning.
• Manage key management system, automatic vehicle location software (AVL), security systems, and facility access for division.
• Provide division safety by reviewing accident and incident reports, evaluating results from the safety review board, and training staff to minimize accidents.
• Perform other duties as assigned.

Qualifications

• Bachelor’s Degree in field related to assignment or equivalent experience.
• Five years of related maintenance management experience managing stormwater, asphalt, concrete, and street cleaning infrastructure maintenance and repairs.
• Valid North Carolina CDL-C Driver’s License with a satisfactory driving record or ability to obtain within six months of employment.
• Must complete job-related and/or safety training based on assignment, such as (but not limited to) lock out/tag out, confined space entry, ladder safety, respirator and emergency evacuation training.

Skills

• Excellent interpersonal skills, with experience collaborating in a multi-disciplinary, diverse, and dynamic team.
• Experience reviewing pavement condition surveys to determine the repair scope of work.
• Experience managing vehicles and equipment which includes, but is not limited to, maintenance schedules, replacement schedules, acquisition of additional vehicles and equipment following an established process, and identifying and coordinating training on vehicles/equipment for staff.
• Strong math and analytical skills.
• Proficient in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Highly proficient at reading and understanding construction project information.
• Demonstrated experience in construction processes and successful estimate preparation.
• Knowledge of federal and state financial regulation and other related legal matters.
• Knowledge and ability to utilize a laptop, tablet computer, and Computerized Maintenance Management System (CMMS) such as City Works.
• Experience in facilities management.

Benefits

• Full-Time Employees: 12-13 paid holidays per year, 13 standard work days of vacation per year, 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement, 2 weeks paid military leave per year, medical, dental, vision, and supplemental life insurance plans, state and city retirement plans, short and long term disability plans, paid temporary disability leave for specified conditions, City contribution of 13.6% into the N.C. State Retirement System, paid funeral leave, Employee Assistance Program - personal and family counseling, paid life insurance equal to annual salary, 48 hours for volunteer work each year, 4 hours parental leave each year, Workman's Compensation Insurance, 457 Deferred Compensation Plans.
• Part-Time Employees: 401(k) retirement plan (5.0% of salary), state retirement plan, health insurance effective first day of the month following date of hire, dental and life insurance, after one year of service, pro-rated vacation, pro-rated sick, pro-rated floating holiday, part-time holiday pay (based on scheduled hours for that day) after one year of service, 01 Where did you first hear about this opportunity? City of Durham Website, Walk in, Job fair, Employee referral, Professional organization, Internet posting, Craig's List, Facebook, LinkedIn, GlassDo, governmentjobs.com, Monster.com, Indeed.com, Employment Security Commission, Magazine/Newspaper, Other, 02 If you listed "other" above please give specific web site, organization, or publication, 03 Please select your highest level of COMPLETED education, Less than a High School Diploma or Equivalent (GED, HiSET, TASC), High School Diploma or Equivalent (GED, HiSET, TASC), Associates Degree, Bachelor's Degree, Master's Degree, PhD or Juris Doctorate, 04 Do you have a valid, unrestricted North Carolina CDL-C Driver’s License with a satisfactory driving record or ability to obtain within six months of employment, Yes, No, 05 How many years of related experience do you have managing stormwater, asphalt, concrete and street cleaning infrastructure maintenance and repairs, No related experience, Less than 1 year of related experience, 1 year but less than 5 years related experience, 5 years but less than 9 years related experience, 9 years but less than 13 years related experience, 13 or more years related experience, 06 How much experience do you have reviewing pavement condition surveys to determine the repair scope of work, No related experience, Less than 1 year of related experience, 1 year but less than 3 years related experience, 3 years but less than 5 years related experience, 5 years or more years related experience, 07 How much experience do you have managing vehicles and equipment which includes, but is not limited to, maintenance schedules, replacement schedules, acquisition of additional vehicles and equipment following an established process and identifying and coordinating training on vehicles/equipment for staff, No experience, Some experience but less than 1 year, 1 year but less than 3 years experience, 3 years but less than 5 years experience, 5 or more years experience, 08 How would you rate your experience level with MS Office applications such as Outlook, Word, Excel and PowerPoint, No experience, Beginner level, Intermediate level, Advanced level, Expert level, 09 This position is classified as Group 1, meaning it is critical to emergency operations and will report to work in spite of or because of an emergency or disaster event. Employees possessing a CDL will be required to operate a dump truck, unfitted, with a snow plow and spreader during snow/ice events which will also require you to work an extended and altered work schedule, Yes, No, 10 Do you have experience and proficiency utilizing a computer maintenance management system (CMMS) such as City Works including reading and understanding maps, Yes, No, 11 How many years of experience do you have in facility management, No related experience, Less than 1 year of related experience, 1 year but less than 3 years of related experience, 3 years but less than 5 years of related experience, 5 or more years of related experience, 12 How would you rate your experience level with Computerized Maintenance Management System (CMMS) such as City Works or related software, No experience, Beginner level, Intermediate level, Advanced level, Expert level, Required Question