Mainframe CICS Systems Engineer

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This role is part of the job family responsible for managing and optimizing technical infrastructure and ensuring the seamless operation of IT systems to support business needs effectively.

Enterprise Technology & Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanley's software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet/internet) in integrated configurations that boost the personal productivity of employees.

The Enterprise Z organization (EZ) is a technology enabler for the business by providing a strong, resilient, and stable platform to host and enable business innovation and growth in our lines of business and global locations. EZ consists of experienced administration, operations, and engineering staff required to support the platform. Engineers work with the latest hardware and software technologies, and the IBM z platform and mainframe disk and tape technologies are frequently refreshed across our datacenters.

About the Role

The Mainframe CICS Systems Programmer/Engineer is responsible for all phases of CICS engineering, system and software maintenance, and CICS-related operational functions. The candidate must be comfortable working with CICS in a 24x7 large-scale Sysplex and CICSPlex environment and must be able to interface with application developers and operations teams. On-call support and maintenance outside of normal working hours are needed to support the CICS environment and resolve issues.

Responsibilities

• Perform all phases of CICS engineering, system, and software maintenance.
• Support CICS in a 24x7 large-scale Sysplex and CICSPlex environment.
• Interface with application developers and operations teams.
• Provide on-call support and maintenance outside of normal working hours.
• Perform problem determination, dump analysis, and performance tuning.
• Utilize CICS monitoring tools such as Sysview for CICS.
• Implement and customize CICSPlex SM, dynamic transaction routing, etc.
• Analyze CICS SMF records and use CICS Performance Analyzer for tuning.
• Support application developers with COBOL knowledge.
• Maintain knowledge of CICS resource definitions related to performance.

Requirements

• Knowledge of SMP/E, software upgrades, and maintenance.
• In-depth knowledge of CICS parameters controlling performance in a CICSPlex environment.
• Experience with CICS SMF record structure and CICS Performance Analyzer tool.
• Experience with CICSPlex SM implementation and customization.
• Strong analytical, organizational, and communication skills.
• Ability to perform dump analysis and performance tuning.
• Knowledge of COBOL to support application developers.
• Experience with Mainframe WebSphere MQ.
• Excellent oral and written communication skills.

Skills Desired

• Assembler, COBOL, and REXX coding, and knowledge of CICS Exits.
• Web application support in a CICS TS V6.x environment.
• Understanding of z/OS facilities such as APF, Linklist, VSAM, LPA, RLS, Coupling Facility.
• Utilization of CICS Configuration Manager.
• Working knowledge of z/OS & CICS Explorer.
• Understanding of CICS REST Services.
• Prior application programming experience.

Benefits

Morgan Stanley offers a full spectrum of benefits, including:

• Medical, Prescription Drug, Dental, and Vision insurance.
• Health Savings Account and Dependent Day Care Savings Account.
• Life Insurance, Disability, and Other Insurance Plans.
• Paid Time Off (including Sick Leave, Parental Leave, and 20 Vacation Days annually).
• 10 Paid Holidays.
• 401(k) plan.
• Short/Long Term Disability.
• Other special perks reserved for employees.

For more details, visit mybenefits.morganstanley.com.

Pay

• Cleveland, Ohio: $110,000 – $165,000 per year.
• Colorado: $125,000 – $175,000 per year.
• Illinois: $135,000 – $195,000 per year.
• Maine: $125,000 – $175,000 per year.
• Maryland: $140,000 – $195,000 per year.
• Massachusetts: $135,000 – $195,000 per year.
• Minnesota: $125,000 – $175,000 per year.
• Vermont: $125,000 – $175,000 per year.
• Virginia: $135,000 – $195,000 per year.
• Washington: $155,000 – $215,000 per year.

The successful candidate may be eligible for an annual discretionary incentive compensation award and participation in the relevant business unit’s incentive compensation plan, which may include a discretionary bonus component.

Schedule

• Flexible hours and remote work options.
• On-call support and maintenance outside of normal working hours.