Main Office Coordinator

About the role

Manhattan Charter School is a high‑performing charter school on the Lower East Side of New York City. Founded in 2005 as a 501(c)(3) nonprofit, the school is committed to closing opportunity, imagination, and achievement gaps for high‑need students by empowering, inspiring, and equipping them to fulfill their potential. Its mission is to teach students how to learn and love doing it, to nurture lifelong curiosity, and to build a foundation for wise choices and meaningful lives. The Main Office Coordinator is a vital member of the administrative team, providing essential clerical and support to ensure smooth office operations and to advance the school’s educational mission. This is a full‑time, in‑person position.

Responsibilities

• Manage and maintain the school office, ensuring a clean, organized, and professional environment.
• Answer and direct phone calls, emails, and inquiries from students, parents, staff, and the community in a timely and courteous manner.
• Maintain accurate and up‑to‑date records, files, and databases, including student attendance, enrollment, and emergency contact information.
• Manage all incoming and outgoing mail, including sorting, distributing, and processing mail items promptly.
• Receive, track, and process all packages and deliveries, ensuring proper documentation, distribution, and notification to recipients.
• Assist the Principal, Assistant Principal, and other administrators with daily administrative tasks, scheduling, and correspondence.
• Prepare and distribute school announcements, newsletters, and communications to students, parents, and staff.
• Coordinate and schedule meetings, appointments, conferences, and special events, ensuring proper notification and follow‑up.
• Assist with student registration, enrollment, and withdrawal processes, ensuring compliance with district and school policies (including document collection and data entry).
• Manage the school’s primary communication system (Parent Square).
• Manage student attendance records, tardy slips, and absence notifications; coordinate with teachers and administrators to monitor and address attendance issues.
• Process and maintain records for student transportation, bus schedules, and bus passes, collaborating with transportation staff and parents as needed.
• Assist with financial tasks, including processing extended day payments, tracking expenses, and maintaining accurate records of school funds, fees, and accounts.
• Provide general support to teachers, staff, and administrators as needed (photocopying, filing, data entry, and other clerical tasks).
• Collaborate with school staff to support school events, activities, and initiatives, including student registration, open houses, parent‑teacher conferences, and graduation ceremonies.
• Participate in professional development and training programs to enhance office management, school operations, and customer service skills.
• Perform any other duties assigned by the Principal or their designee.

Qualifications

• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• Minimum of 2‑3 years of administrative experience, preferably in an educational setting.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other office software applications.
• Strong organizational, multitasking, and time‑management skills.
• Excellent interpersonal, communication, and customer‑service abilities.
• Knowledge of school policies, procedures, and regulations related to student records, enrollment