Mailroom Specialist
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID etc. Remove boilerplate. Preserve all substantive info.
We need to parse the job description.
Sections:
- About the role: maybe from "POSITION PROFILE" paragraph describing role. That is substantive. So we can put that in About the role
then
with that paragraph. - Responsibilities: from "Job Duties And Responsibilities" list. Use
- .
- Requirements: maybe from "Qualifications (Education, Experience And Certifications)" and "Knowledge, Skills, And Abilities". Could split: Requirements could be education/experience; Skills could be knowledge/skills. But we have headings for Qualifications and Skills. The instruction says use those headings if content exists. So we can have
Qualifications
for education/experience/certifications.Skills
for knowledge, skills, abilities. - Benefits: from "Invest In Yourself At Ricoh" paragraph listing benefits. That's substantive. SoBenefits
with- items.
- Pay: not mentioned. No pay info. So omit.
- Schedule: mentions "Job Schedule : Full time". That's schedule info. So we can include
Schedule
withFull time
. Also maybe location? Not a heading. - About Us: could be considered "About the role"? Actually "About Us" is company description. Could be placed under About the role? But we already used About the role for position profile. Could add another section like "About the company" but not in allowed headings. Allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should not add extra headings. The "About Us" paragraph could be considered part of About the role? Might be okay to include under About the role as extra paragraph. But we must not invent headings. So we can incorporate that content into About the role section (maybe two paragraphs). Or we could omit it? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to keep the "About Us" text. Since we don't have a heading for company overview, we could put it under About the role as additional paragraph. That seems acceptable. - Also note "WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS" is substantive but not a heading in list. Could we put under Requirements? Or maybe under Qualifications? It's not exactly qualifications. Could be part of Requirements? The instruction says use headings only when posting has real specific content for it. We could create a section like "Working Conditions" but not allowed headings. So we must fold into existing allowed headings. Perhaps we can put under Requirements (as part of job requirements) or under Skills? Better to put under Requirements as it's about demands. We'll include aunder Requirements after the education/experience. - Also note "May require periodic overtime..." etc. That's also working conditions. - Also note "Driving requirements : Personal Vehicle" and "Sign-on Bonus : No". Those are minor metadata; we can fold into short
or drop. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. So we can include a short paragraph at end maybe under Benefits? Or just a
after sections. But we should not create new headings. We'll add a
with that info. - Also "Job Identification : 8514 Job Category : Service Delivery Posting Date : 2026-09-28T14:52:52+00:00 Degree Level : High School Graduate Job Schedule : Full time Locations : Salt Lake City, UT, United States Driving requirements : Personal Vehicle Sign-on Bonus : No". We already used Schedule for Full time. Location could be mentioned in a paragraph maybe under About the role? Or we can add a
after sections for location and other metadata. Since not a heading, we can just include a
with that info. We must not include cookie/navigation/legal/EEO etc. There's none. Now craft HTML. Structure:
About the role
Provides operations functions in one or all of the following areas: operates high volume duplicating equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping, file services, call center representative, and reception, etc. May perform various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.
Come Create at Ricoh: If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Responsibilities
- Runs high volume copy machines and performs binding and finishing work.
- Ensures convenience copiers are working properly, checking for quality via daily inspections.
- Clears paper jams and informs technicians of specific problems.
- Performs all repair service on customer copier equipment.
- Maintains records for management reports and inventories of supplies needed.
- Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
- Calculates charges for jobs performed and maintains some billing logs.
- Responds to and coordinates all service calls required by customer.
- May perform filing duties in conjunction with specific customer requests.
- Delivers completed jobs to pre-determined customer locations within and outside of the site.
- Maintains daily meter and service logs.
- May travel between customer's buildings.
- Answers customer questions regarding status or feasibility of job requests.
- Ensures upkeep of convenience copier areas by keeping neat and well stocked.
- Performs duties related to the shipping of materials.
- Performs duties related to the receiving of materials.
- May perform meeting room and conference room set ups.
- May perform building occupant moves within assigned facilities.
- May perform re-lamping and light maintenance duties as assigned.
- May perform occasional cleaning duties as needed.
- May require periodic overtime on nights and weekends, including off-hour emergency response.
- Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler, and scales in completion of various jobs contracted.
- Uses all copier equipment, calculator, fax machine, postage meter and some PC.
- Performs filing duties, which may include purging' and archiving old documents.
- Performs other duties as assigned.
Qualifications
Requires high school diploma or GED and 1-2 years of related work experience. Some related copy job experience is preferred. May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.
Working conditions: Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes. Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents. Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people. Dealing with tight deadlines and quick turnaround times imposes high stress levels. Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.
Skills
- Working knowledge of copier and other related equipment and repair is preferred.
- Requires knowledge and understanding of shipping/receiving procedures.
- Basic electronics knowledge is preferred.
- Possesses ability to work independently and flexibly to complete projects.
- Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.
- Possesses ability to comprehend instructions concerning mail delivery.
- Possesses troubleshooting and problem-solving skills.
- Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.
- Possesses excellent customer relations skills and excellent verbal communication skills.
Benefits
- Choose from a broad selection of medical, dental, life, and disability insurance options.
- Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
- Augment your education with team member tuition assistance programs.
- Enjoy paid vacation time and paid holidays annually.
- Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Schedule
Full time
Job Identification: 8514 | Job Category: Service Delivery | Posting Date: 2026-09-28T14:52:52+00:00 | Degree Level: High School Graduate | Location: Salt Lake City, UT, United States | Driving requirements: Personal Vehicle | Sign-on Bonus: No
Check for any repeated content: We included "May require periodic overtime..." both in Responsibilities list and also in Working conditions paragraph. That's okay as it's from different sections; but we might be duplicating. The Responsibilities list already includes that line. The Working conditions paragraph also includes it. To avoid duplication, we could remove it from Working conditions paragraph. Let's check: The Working conditions paragraph originally included "May require periodic overtime on nights and weekends, including off-hour emergency response." That's also in Responsibilities list. To preserve all info, we could keep it only once. Since it's already in Responsibilities, we can omit from Working conditions to avoid duplication. But we must preserve all substantive info; removing a duplicate is okay as
- items.
- Pay: not mentioned. No pay info. So omit.
- Schedule: mentions "Job Schedule : Full time". That's schedule info. So we can include