Mailroom Specialist

Responsibilities

• Receive, sort, and distribute incoming mail and packages to designated recipients or pickup locations.
• Manage outgoing mail processes, including preparing, labeling, and applying appropriate postage.
• Handle customer-facing mail pickup, including verifying recipients and providing excellent service.
• Perform shipping and receiving duties, including processing deliveries and maintaining accurate tracking.
• Maintain logs and records for incoming/outgoing mail, shipments, and related activities.
• Track and manage inventory of mailroom supplies.
• Respond to customer inquiries regarding mail, packages, and delivery status.
• Ensure accuracy and organization in all mail distribution processes.
• Cook up mail and package deliveries within the facility or across buildings as needed.
• May travel between customer buildings to support mail operations.
• Support additional mailroom-related duties as assigned.

Qualifications

• A high school diploma or GED is required.
• One to two years of experience in mailroom, shipping/receiving, or related operational support is preferred.
• Basic computer skills, including Microsoft Office Suite, are required.
• A valid driver's license may be required depending on site needs.

Knowledge, Skills, and Abilities

• Knowledge of mail handling, shipping/receiving, and distribution processes.
• Strong attention to detail and accuracy in sorting and tracking mail.
• Excellent customer service and communication skills.
• Ability to work effectively in a team environment.
• Ability to follow instructions and established procedures for mail delivery.
• Basic problem-solving and organizational skills.
• Ability to manage multiple tasks in a fast-paced environment.

About Us

At Ricoh, we are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We connect people and technology, create outstanding customer experiences, and deliver innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future.

Invest In Yourself

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually.
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.