Mailroom Quality Control Operator

About the role

As a Mailroom Quality Control Operator, you will be responsible for reviewing and verifying scanned digital documents to ensure accuracy and quality. This role plays a critical part in identifying errors such as missing pages, barcode issues, or document misfeeds before final processing.

Responsibilities

• Review scanned digital documents for accuracy and quality
• Identify and correct errors such as double feeds, missing pages, or barcode issues
• Use computer systems to track, review, and validate document files
• Organize completed document stacks and place them into designated boxes
• Prepare and stage boxes for transfer to warehouse storage
• Maintain daily productivity and accuracy standards

Requirements

• Detail-oriented
• Dependable
• Comfortable working in a production-focused environment
• Ability to sit and work on a computer for extended periods
• Basic computer skills, including data entry and navigation
• Ability to identify and resolve simple technical or document-related issues
• Strong attention to detail and accuracy
• Ability to perform repetitive tasks involving hands, wrists, and arms
• Ability to lift up to 40 lbs as needed
• Ability to work extended shifts (10–15 hours) as needed in a standing position
• High school diploma or GED preferred

Qualifications

High school diploma or GED preferred. Ability to pass required background screening.

Skills

• Attention to detail
• Computer skills
• Document-related issues resolution
• Repetitive tasks
• Lifting ability
• Extended shifts

Benefits

• Paid training
• Health benefits for you and your family, including medical, dental, and vision, starting on day 1
• Paid Time Off (PTO)

Pay

Pay: $15.00/hour during training; after training, compensation transitions to a performance-based piece rate (ABC rate), with earning potential based on productivity.

Schedule

Monday – Friday | 10:30 AM – 4:30 PM

Benefits

• Paid Time Off (PTO)
• Health insurance coverage
• Voluntary dental and vision programs
• Life and disability insurance
• A retirement savings plan
• Paid holidays

Pay Transparency

Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance.