Mailroom Operator 1

As a Mailroom Operator, you will play a vital role in supporting the mailroom and receiving dock within an assigned portfolio of buildings. This client-facing, onsite position requires exceptional customer service and communication skills.

Responsibilities

• Sort incoming mail according to destination and type.
• Process outgoing mail: fold, post, and seal envelopes.
• Prepare packages and create shipment labels.
• Collect, receive, and distribute mail using automated tracking systems.
• Manage and maintain copier/printer stock, including toner and paper usage data.
• Track, trace, and resolve mail problems with carriers.
• Organize and maintain a clean mailroom.
• Confirm receipt and inventory against BOL/invoice for incoming shipments; send copies of receipts and inventory to appropriate personnel.
• Stock items according to guidelines and monitor shelf life/freshness.
• Maintain fresh products on display and check expiration dates.
• Restock shelves using FIFO inventory and report damaged or expired products to management.
• Ensure proper product placement (e.g., separating pet products from food).
• Maintain office and cleaning supply inventory.
• Work collaboratively within the facility management team.
• Anticipate and respond to client needs and concerns.
• Identify potential risks and escalate as needed.
• Stand and walk for prolonged periods and lift, move, and/or carry up to 50 pounds.

Requirements

• High school diploma or GED.
• At least two years of related experience, specifically in mailroom operations.
• Valid driver’s license and reliable transportation.
• Ability to read, write, and comprehend instructions.
• Proficiency in Microsoft Office (Word, Outlook, Excel, Teams).
• Strong customer service and interpersonal skills.
• Problem-solving abilities and sound decision-making.

Preferred Qualifications

• Experience in data entry and clerical tasks.
• Experience with scanning.

Schedule

Monday to Friday, 9 AM to 6 PM.

Pay

The pay range for this position is $19.50 - $19.50/hr. Individual compensation within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance.
• Critical Illness, Accident, and Hospital coverage.
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available.
• Life Insurance (Voluntary Life & AD&D for the employee and dependents).
• Short- and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation, or Sick Leave).

Work Environment

This is a fully onsite, contract position located in Jacksonville, FL, with onsite parking available. Interviews will be conducted onsite.