Mailroom Attendant (Seasonal)

About Us

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

About the Role

The Seasonal Mailroom Attendant is crucial for maintaining efficient mail and package operations within an organization. The attendant ensures timely and accurate distribution while upholding security and customer service standards.

Responsibilities

• Receive, sort, and distribute incoming mail and packages to the appropriate recipients or departments.
• Process outgoing mail, ensuring proper postage and packaging.
• Manage and track packages and deliveries, logging information accurately.
• Notify recipients of incoming packages and coordinate pickups.
• Operate mailroom equipment, including postage meters, mail sorting machines, and other relevant tools.
• Perform routine maintenance on equipment to ensure functionality.
• Maintain accurate records of incoming and outgoing mail and packages.
• Update databases or logs to track delivery status.
• Keep the mailroom area clean, organized, and free of obstacles.
• Monitor and replenish supplies, such as envelopes, labels, and packaging materials.
• Ensure the security of incoming and outgoing mail and packages.
• Follow security protocols to prevent loss or damage.
• Handle special deliveries, couriers, or messenger services as needed.
• Coordinate with external delivery services to ensure timely and secure deliveries.
• Resolve issues related to misaddressed mail, lost packages, or other mailroom-related concerns.
• Communicate effectively with internal departments or external services to resolve problems promptly.

Requirements

• High school diploma or equivalent.
• Previous experience in a mailroom or similar position is preferred.
• Strong attention to detail and organizational skills.
• Good communication and interpersonal abilities.
• Ability to lift and move heavy packages (sometimes greater than fifty pounds).
• Basic computer skills for record-keeping and data entry.
• Valid California Driver’s License and proof of insurance.
• Ability to work flexible work hours/schedule including evenings, weekends, and holidays.
• Ability to work in a team environment.
• Ability to stay calm and focused during busy periods.
• Ability to read, write, speak, and understand English; additional languages preferred.
• Ability to work indoors and outdoors in all weather conditions, standing, walking, and moving for periods greater than eight hours.

Benefits

• Medical, dental, and vision plans (full-time and those working 30+ hours).
• Part-time associates working 20+ hours qualify for dental and vision.
• 401K match.
• Time off including vacation, sick, and company-paid holidays.
• Pet insurance available.
• Tuition reimbursement.
• Legal services.
• Free emotional wellbeing and daily life assistance support for all associates.
• Domestic partner coverage.
• Health savings account.
• Flexible spending account.

Pay

$20–22 per hour. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive.