Mailroom Associate
About the role
If you're organized, dependable, and enjoy keeping things moving behind the scenes, this role is for you. As a Mailroom Associate, you'll support daily mail, shipping, document services, and workplace operations that help employees stay productive and connected.
Responsibilities
- Maintain shipment tracking and chain-of-custody records
- Respond to mail and package inquiries
- Perform scanning, imaging, and basic copy/print services
- Operate and maintain multifunction devices (MFDs)
- Aid in meeting room setups and office moves
- Support additional operational tasks and cross-functional coverage
- Deliver professional service in all interactions
Requirements
- High School Diploma or equivalent required
- 2+ years of experience in mailroom, office services, shipping/receiving, logistics, or customer service preferred
- Experience with package tracking and shipping systems preferred
- Working knowledge of multifunction devices (MFDs) preferred
Qualifications
- Strong communication and customer service skills
- Excellent organization and attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Basic computer proficiency and ability to learn new systems
- Ability to work independently and as part of a team
Physical Requirements
- Ability to lift and move packages up to 40 lbs.
- Ability to stand, walk, bend, kneel, and sit for extended periods
- Ability to operate office equipment and transport materials using carts
Benefits
- Career Growth
- Learning & Development
- We Recognize Talent
- Benefit Offerings
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
What We Offer
- Career Growth
- Learning & Development
- We Recognize Talent
- Benefit Offerings
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
Pay Range
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.
Job Alert
To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation.
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Application Instructions
By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.