Mail Sorter Operator (Night Shift)

About the role

BlueCross BlueShield of South Carolina is the largest insurance company in South Carolina and one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast and offer outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team.

Responsibilities

• Process mail by priority based on contractual mail date and finalize mailings for United States Postal Service (USPS) acceptance.
• Input sort schemes into the sorter system to obtain the best possible postage rates allowed.
• Operate high-speed sorting equipment under the direction of a supervisor or production coordinator to meet daily service goals for automated outgoing mail.
• Estimate completion time and report anticipated delays to management with sufficient time to adjust and meet USPS acceptance deadlines.
• Set up equipment to meet advanced mail processing requirements by using the control computer console to input sort schemes and bin assignments; make mechanical adjustments for timely completion of 1st and 2nd pass processing.
• Execute continuous quality checks of sorted mail and examine bin-to-tray tags throughout the process.
• Troubleshoot equipment problems and perform operator adjustments necessary to meet USPS automation requirements; escalate issues when necessary.
• Ensure smooth operation by completing required daily maintenance of the machine and conduct periodic tests and verifications of barcodes throughout the shift.
• Print, validate, and transmit all USPS-required documentation for each mailing.
• Work closely with production coordinator and supervisor to provide best practices on barcode sorting operational fulfillment knowledge for new lines of business and other software tools; recommend process improvements.

Requirements

• Education: High School Diploma or equivalent
• Experience: 2 years’ experience in a business or government agency
• Certification: Pitney Bowes Operator Certified within 90 days of hire
• Skills and Abilities: Excellent verbal and written communication, customer service, and organizational skills; strong attention to detail; knowledge of postal regulations or ability to acquire; ability to work effectively in a team; basic business math proficiency; good judgment; ability to handle confidential information with discretion; able to move up to 50 pounds regularly; ability to clear machine jams by bending, stooping, and reaching
• Software and Tools: Microsoft Office; ability to understand various mail-area software applications; computer systems support knowledge; sorting machine, strapper, shrink wrapper, air compressor, pallet jack, and re-label machine

Schedule

Full-time (40 hours/week), Monday–Friday in a warehouse environment. Shift: 12:30 AM – 9:00 AM. Occasional overtime may be required. Travel between buildings may be necessary.

Benefits

• Subsidized health, dental, and vision plans
• 401(k) retirement savings plan with company match
• Life insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education assistance
• Service recognition
• National discounts to movies, theaters, zoos, theme parks, and more