Mail Services Specialist

About the role

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

The Mailroom Clerk is responsible for receiving all incoming mail and packages from USPS, UPS, FedEx, and internal departments, ensuring each item is accurately sorted and delivered to the appropriate destination in a timely manner. The role also includes preparing and processing all outgoing shipments for clients, vendors, and internal departments within Old National Bank. In addition, the Mailroom Clerk is accountable for completing all daily print jobs received by Production Control.

Responsibilities

• Sort incoming mail to ensure proper delivery
• Deliver interoffice mail and packages to departments
• Package, sort, and send outgoing mail using UPS WorldShip and USPS
• Monitor email for miscellaneous print jobs
• Render daily print jobs
• Create or edit jobs on rendering machine
• Order necessary shipping supplies from UPS and USPS
• Utilize various mail equipment including letter opener and rendering machine
• Continual development of knowledge base and applied learning to benefit the company
• Develop strong relationships throughout the organization and with key vendors

Qualifications

• High School diploma or GED equivalent
• Strong communication skills
• Good analytical and decision-making skills
• Good organizational skills with attention to detail
• Proficiency in Microsoft Office applications for preparing and maintaining daily reports
• Ability to safely lift and transport items weighing up to 50 pounds
• Ability to safely maneuver a fully loaded cart
• Ability to stand continuously for up to 6 hours

Skills

• Communication: Effectively shares information and ideas with individuals and groups; displays self-awareness and self-management, tailors the delivery to the audience, and selects suitable delivery method(s)
• Attention to Detail: Completes work thoroughly and accurately; pursues quality in accomplishing tasks
• Adaptability: Modifies behavior and approach to deal effectively with changing business needs, conditions, work responsibilities and requirements, and client needs; maintains effectiveness when experiencing change
• Problem Solving/Decision Making: Seeks to identify what caused the issue; incorporates input from multiple sources (e.g., lines of business, subject matter experts, data, policies, procedures, etc.) to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement

Benefits

• Medical, dental, and vision insurance
• 401K
• Continuing education opportunities
• Employee assistance program
• Impact Network Groups led by team members for engagement, awareness of diverse backgrounds, and inclusion

Pay

The salary range for this position is $17.00/Hr. - $22.00/Hr. Final compensation will be determined by location, skills, experience, qualifications, and the career level at which the position is filled.