Mail Services Associate (M_F 8AM-5PM)

Responsibilities

• Ensure safety and security procedures are followed at all times.
• Receive all inbound courier packages and follow existing building delivery procedures.
• Handle different procedures in handling both inbound and outbound packages of various weights.
• Use handheld device to electronically record delivery time and signature of recipient.
• Ensure all packages are handled in a time-sensitive manner in accordance with all client building delivery requirements.
• Perform miscellaneous office services tasks as assigned.
• Respond to requests from internal clients/dispatchers to retrieve items for outgoing messenger delivery or acquire information for external pickups.

Qualifications

• Two years or more of experience in an office environment.
• Two to three years' experience with Microsoft Office Software (Word, Excel, Outlook).
• Strong work ethic; diplomatic; team and service-oriented; builds strong working relationships.
• Exceptional verbal communication and phone skills.
• Superior customer service skills.
• Professional demeanor, appearance, and attitude.
• Proven ability to remain calm under pressure; resilient.
• Sound judgment and problem-solving ability.
• Able to handle confidential and highly sensitive material.
• Demonstrated ability to be flexible and adapt to an ever-changing work environment.
• Assertive and resourceful; motivated; willing to ask questions and take initiative without direction.
• Able to lift up to 50 lbs.