Mail Room - Operations Processor

About the role

Join a fast-paced mailroom operation where you'll play a key role in keeping business communications and deliveries moving efficiently. In this hands-on position, you'll receive and process incoming mail and packages, scan and track deliveries using internal systems, distribute items throughout the facility, operate mailing equipment, and support daily operational tasks. You'll interact with couriers, employees, and business leaders while helping ensure important documents and packages reach the right people on time. This is a great opportunity for someone who is detail-oriented, enjoys staying active throughout the day, and takes pride in delivering excellent service and accuracy.

Basic qualifications

• High school diploma or equivalent
• Two to four years or more of operations services related work experience

Preferred skills and experience

• Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
• Proven commitment to high quality customer service
• Ability to work well with external and internal customers
• Good time management skills to maximize production and execution of tasks in a fast-paced environment
• Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
• Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
• Ability to identify, analyze and resolve exceptions through data interpretation
• Strong PC skills
• Good verbal and written communication skills

Location expectations

This role requires working from a U.S. Bank location for all scheduled work days.

Pay

$20.00 - $22.50

Benefits

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law