Mail Clerk 2

About the role

Are you passionate about ensuring seamless mail operations and making a meaningful impact in government service? Join us at the Department of Administrative Services (DAS) as a Mail Clerk 2 and play a pivotal role in facilitating efficient mail processing for the State of Iowa.

Responsibilities

• Assist the state by unloading carts of incoming parcels, federal and interoffice mail from delivery routes and separate by agency.
• Responsible for knowledge of current United States Postal Services regulations governing preparations of all classes of mail (17 million pieces annually) for presentation to the United States Postal Service.
• Processes outgoing federal mail using postage scales and postage metering machines.
• Responsible for processing and applying postage in the most economical manner, either through assistance with mail piece design, bar coding or vendor selection.
• Responsible for accurately applying postage to mail pieces and correctly billing charges to over 400 separate internal customer accounts.
• Unloads mail from federal mail equipment and separates by building.
• Sorts and cases incoming and outgoing federal and interoffice mail by agency to approximately 80 different mailboxes.
• This mail may consist of tax payments, license applications, crime evidence, employment applications, client forms, child support payments or legal correspondence.
• Must have knowledge of ALL agency acronyms, staff and addresses, to ensure accurate and timely delivery of mail.
• Must be alert to suspicious packages, and letters received for where they are provided from because we are a front line defense for elected offices, department heads and the Governors Offices.
• When necessary or as time allows, help with customers and other mail related duties.

Skills

• Critical Thinking: Utilize logical reasoning to identify effective solutions and approaches to mail processing challenges.
• Effective Communication: Clearly convey information verbally and in writing, facilitating smooth communication with team members and external stakeholders.
• Time Management: Efficiently manage your own time and prioritize tasks to ensure deadlines are met consistently.

Benefits

• Paid Time Off: Enjoy vacation, paid holidays, and sick leave with no limits on sick leave accrual.
• Great Benefits: Excellent Health, Dental, and Vision Insurance Options.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Flexibility: Flexible Spending Accounts (medical and dependent care).
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.