Magnolia Retail - Retail Sales Associate

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Greet and assist guests to enhance the guest experience
• Expected to meet or exceed assigned sales goals and metric objectives
• Drive conversion by sharing product knowledge and generating conversation with guests
• Perform cash, wrap, and POS duties in an efficient and timely manner while maintaining a high level of guest experience
• Accurately process payments, refunds, and exchanges of merchandise
• Maintain inventory levels and restock product to the sales floor as needed
• Exhibit awareness of current promotional events and sales
• Learn and use all available technology to perform daily tasks, including operation of RF-SMART devices and performing transactions within the inventory management system
• Collaborate with team members and management to assist with seamless break coverage and efficient product delivery to registers
• Create and promote impactful merchandise presentations and displays that impact guests, prioritize guest satisfaction, and maximize retail sales
• Work as a team player to ensure each guest receives the best guest experience possible
• Promote and maintain a safe working and shopping environment

COMPETENCIES

• Teamwork: Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Work effectively with others, be a team player and contribute toward team goals.
• Critical Thinking: Identify and communicate challenges in day-to-day activities.
• Expertise: Eye for detail, accuracy, and complete all tasks in a timely manner. Willingness to learn and adapt to new processes and technologies.
• Communication: Actively engage in listening to teammates and guests and be open to feedback from guests, peers, and management.
• Guest Focus: Ability to proactively understand and meet guest needs, ensuring a personalized and guest-centric experience.
• Strategy and Goal Setting: Approach change with positivity and curiosity. Know your role in achieving team goals.

PHYSICAL DEMANDS

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
• The noise level in the work environment is usually moderate.