Magnolia 01 (FM1488/Tamina Rd) Market - Perishables Rep - Part time

Responsibilities

• Customer Service: Provides superior customer service; takes orders from customers by telephone or in person; answers customer questions regarding products and assists them with selections.
• Food Service: Prepares, packages, and merchandises fresh product; slices, packages, labels, and rotates products; scans in items on Telxon for production; assists in technical areas as needed.
• Sales: Merchandises product effectively; uses suggestive selling techniques to meet customer needs and build department sales; makes regular announcements related to freshly-produced items, and to increase sales.
• Food Safety / Sanitation: Cleans and sanitizes display cases; properly operates / maintains equipment; complies with H-E-B food safety and sanitation standards; complies with departmental SOPs and store operating procedures.
• Additional Department-Specific Responsibilities:
  • Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products specific to the Aguas department.
  • Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal record when appropriate.
  • Market: Cuts, trims, and prepares meat for service meat counter and self-service counter; ensures proper product rotation and storage; maintains coolers and freezers; weighs, prices, and packages selections; operates power meat prep and process equipment.
  • Produce: Stocks and rotates product to ensure freshness; assists floral department when needed; communicates product knowledge to customers by explaining and providing samples; cuts, wraps, and prices produce to be placed on sales floor; maintains signing program.
  • Seafood: Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers and freezers.

Qualifications

• Age Requirement: 18+
• Work Experience: Customer service and communication skills; computer systems knowledge (Telxon, ACR, label machine); strong customer service skills; communication and interpersonal skills; reading and writing skills; planning and organizing skills.
• Education: HS Diploma or GED (or equivalent)
• Licenses/Certifications: Completion of Company Orientation and Safety Training
• Physical Demands & Working Conditions: Function in a fast-paced, retail environment; work with customers, staying attentive to their needs; perform the following, based on your Department:
  • Market: Constantly* reach at waist; frequently stand, walk, pivot, push/pull arms, grasp, cervical flexion; frequently be exposed to wet, cold conditions; occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements; occasionally be exposed to hot conditions, ambient temperatures, loud noise; demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs**.
  • Seafood: Constantly* reach at waist; frequently stand, walk, pivot, push/pull with arms, grasp; frequently be exposed to wet, cold conditions; occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion; occasionally be exposed to hot conditions, ambient temperatures, loud noise; demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs**.
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
• The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Last revised: 5/1/2014