MADISON WOMENS CLINIC - SURGERY SCHEDULER

Mountain View Hospital is looking for a Surgery Scheduler to join our team.

About Mountain View

Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting-edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice. Our work environment is mission-driven, people-centric and supportive. It is what sets us apart and makes people excited to come to work each day.

Responsibilities

• Coordinates and schedules patients’ procedures/surgeries with physician offices.
• Interacts with patients, physicians and other staff at Mountain View Hospital and outside facilities; providing accurate, timely and responsive information.
• Ensures efficient telephone communication.
• Works to ensure prior authorizations from insurances are complete in a timely manner.
• Able to step in and help with front desk duties.
• Maintains accurate block time and surgery schedule information in the information system for Mountain View Hospital.
• Coordinates surgical equipment and operating rooms without conflict.
• Works as a team member within Mountain View Hospital.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Coordinates and documents work processes as required.
• Is fully knowledgeable of policies and procedures specific to the department of surgical services.
• Performs other duties as assigned by the manager.

Requirements

• High School graduate or equivalent.
• One of the following: 6 months’ experience as a medical receptionist with strong knowledge of procedures and/or surgeries, 6 months related experience and/or training, or equivalent combination of education and experience.
• Basic typing and keyboarding skills.
• Familiar with multi-line phones, computers and other office equipment.
• Ability to learn hospital information system.
• Understands and can competently use medical terminology.
• Must have the ability to effectively read, write, and speak English.
• Ability to prioritize and multi-task efficiently and effectively.
• Must possess critical thinking skills that enable the scheduler to anticipate problems before they occur, and generate solutions for anticipated problems.
• Needs strong interpersonal and customer service skills.
• Must be able to establish and maintain effective working relationships with physicians, managers and peers.
• Strong organizational performance is required.
• Can act calmly and cooperatively at all times.
• Is knowledgeable of contracted insurance plans and procedures.
• Requires compliance to all hospital policies and procedures including standards of confidentiality, safety, and conduct.

Benefits

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.