macOS Systems Engineer - SBG

SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cybersecurity innovation to federal and commercial clients nationwide. As part of the DSS, Inc. family—a leading health information software development and systems integration company serving thousands of clinicians and administrative staff at VA medical facilities—SBG brings enterprise-grade technology solutions to the federal sector with a mission-first approach.

About the role

SBG is hiring a macOS Systems Engineer to support the Cybersecurity and Infrastructure Security Agency (CISA) Enterprise Engineering and Operations Support Services (CEEOSS) contract. CISA plays a vital role in DHS by safeguarding the nation’s cyber and physical infrastructure, and this position directly supports that mission through enterprise-class endpoint management and engineering. This role is on-site at the VA.

The ideal candidate is mission-driven, recognizing the importance of secure, resilient IT environments in protecting national security. We are looking for a team-oriented professional who thrives in a collaborative environment, sharing expertise and contributing ideas that drive innovation, efficiency, and program improvement. This role is best suited for a detail-oriented engineer with strong scripting and system administration skills who can also think strategically about long-term solutions.

Conditions of Employment

• Must be a US Citizen or Permanent Resident (authorized to work in the US without current or future visa sponsorship).
• Must be able to pass a federal background check.

Responsibilities

• Administer and maintain Red Hat Enterprise Linux (RHEL) servers and JAMF Pro infrastructure used for macOS management.
• Apply DISA STIGs, patches, and security baselines to ensure compliance with DHS directives.
• Monitor system uptime, performance, and availability; implement corrective actions as needed.
• Develop and maintain Bash/Python scripts for automating macOS configuration, patching, and security enforcement.
• Manage JAMF databases, policies, profiles, and packages to support enterprise deployment.
• Provide Tier 4 escalation support for macOS endpoint issues.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change, or rescind work assignments and make reasonable accommodations as needed.

Security and Privacy Responsibilities

• Individuals working for DSS or any Subsidiary will be subject to security and privacy requirements as explained in HIPAA, FedRAMP, and NIST 800-53.
• Required to undergo specific FedRAMP training to ensure compliance with all associated controls and responsibilities in the day-to-day performance of their duties.
• Individuals working in departments that are considered to be in the high-risk category will be required to undergo advanced training based on their role and level of access.
• Individuals with access to modify data and the configuration baseline will require further training.

The preceding functions are examples of the work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.

Requirements

• 5+ years administering macOS in enterprise environments.
• Experience with JAMF Pro administration and Red Hat Enterprise Linux (RHEL) system management.
• Strong scripting skills (Bash, Python, or equivalent).
• Knowledge of DISA STIGs, FISMA/NIST standards, and federal compliance requirements.
• Eligible for DHS security clearance.

Qualifications

• BS Degree in Computer Science/Engineering or related discipline.
• 3+ years of professional, hands-on experience supporting macOS systems in enterprise-level IT environments.

Certifications

• Apple Certified Support Professional (ACSP) (Preferred)
• Apple Certified IT Professional (ACITP) (Preferred)
• Apple Device Support (Preferred)
• CompTIA Security+ (Preferred)
• JAMF Certified Associate or Administrator (Preferred)
• DHS/Federal Security Clearance (Preferred)

Physical Demands

• Standing: 10% per day
• Sitting: 60% per day
• Walking: 5% per day
• Stooping: 0% per day
• Lifting: Up to 15 lbs. unassisted, several times a day (laptop, office equipment, office supplies, etc.)
• If traveling, the ability to lift up to 50 lbs. unassisted (luggage, laptop, etc.)
• Computer Work: 100% per day
• Telephone Work: 60% per day
• Reading: 100% per day
• Travel: Up to 10% per year, via aircraft or privately owned vehicle

Benefits

• Competitive medical, dental, and vision coverage for you and your family.
• Generous vacation, sick leave, and paid federal holidays.
• Plan for your future with employer-matching retirement contributions.
• Access to professional development opportunities, certifications, and training support.

Work with industry-leading enterprise macOS management tools and platforms in a sophisticated federal IT environment.