Machinery Inside Sales Representative

About the role

Mustang Cat, the authorized Caterpillar® dealer for Southeast Texas, is hiring a Machinery Inside Sales Representative to support the Katy-area market. This role involves helping customers find the right machinery solutions, supporting outside sales efforts, qualifying leads, and delivering an exceptional customer experience.

Responsibilities

• Assist walk-in retail customers purchasing Caterpillar machinery and equipment
• Qualify inbound leads and support heavy equipment, parts, and service sales
• Represent Mustang Cat as an industry leader and trusted Caterpillar dealer
• Promote Mustang Cat’s differentiators to deliver customer-driven solutions
• Respond quickly to sales leads and customer inquiries
• Establish and grow new customer accounts
• Meet and exceed assigned sales goals and performance targets
• Monitor competitive activity and market trends in the Katy area
• Build and maintain strong, long-term customer relationships
• Complete required professional development and sales training

Requirements

• College degree in Business, Management, Technical, or related field preferred (Equivalent work experience considered)
• Bilingual English/Spanish – Required
• Knowledge of Caterpillar (CAT) equipment
• Strong mechanical aptitude and problem-solving ability
• Excellent customer service and relationship-building skills
• Professional communication skills (verbal, written, phone, email, in-person)
• Strong computer skills, including Microsoft Office applications
• Negotiation skills with a strong desire to win
• Ability to think quickly and perform in a fast-paced, high-pressure environment

Benefits

• Great Work-Life Balance
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability with an Industry Leader
• Full-Time Benefits: Medical, Dental, Vision
• 401(k) with Employer Matching
• Paid Vacation, Sick Time, Holidays