MAC Youth Case Manager

Responsibilities

• Plan and implement the daily operations and activities of the MAC grant through NYS OTDA.
• Recruit program participants for participation in career awareness activities, tutoring, socialization activities, health and financial literacy workshops, and other youth development activities.
• Develop, plan and manage activities for refugee youth ages 15-24 years old focused on academics, health, career development, financial literacy and social integration.
• Recruit mentors in the community to work with refugee youth and coordinate direct activities that support youth in developing their skills in the above listed five categories.
• Create programs and activities for refugee youth after school and on weekends and provide support for youth and their families, as needed.
• Create lesson plans and instructional activities using resources that focus on English learning and social adjustment, including engaging youth in interesting activities and discussions.
• Oversee and coordinate Recreational Activities, Summer Academy and other youth programming with youth staff, volunteers, interns and mentors.
• Gather information and help clients complete intake forms.
• Aid youth program staff with academic support activities such as facilitating communication between schools and families, arranging homework assistance, tutoring, English classes and Regents test preparation to promote academic success of the refugee students.
• Aid youth program staff in organizing social and educational activities like cooking, art, music, sports, STEM activities and holiday parties.
• Aid youth program staff in planning field trips and other recreational activities.
• Communicate with parents regularly about the activities of the program.
• Act as advocates for the youth and assist families use email, apps, other technology to stay notified of Syracuse City School District communications.
• Serve as advocate and resource for program, staff, and program participants.
• Maintain and timely complete all program statistics and reports, including case notes and billing points in NYS BIN system.
• Hold weekly team meetings.
• Work collaboratively with Refugee Resettlement and other Refugee Youth Program staff.
• Work as a team member in implementation of all youth programming at Northside CYO.
• Transport Clients in agency vehicle as needed and maintain a safe driving record.
• Follow all CCOC volunteer policy and NYS guidelines for youth mentors and volunteers.
• Maintain guidelines established by the funding sources and agency policies and procedures and any other duties as assigned.

Qualifications

• Education and/or Experience Required at Entry: Bachelor’s degree in Human Services or related field preferred, 1–3 years of experience working with youth, teens, individuals who speak English as a new language, refugees, and individuals from diverse backgrounds; a combination of education and experience.
• Experience working with New Americans or newly arrived refugees, demonstrated cultural confidence, general knowledge of refugee communities are preferred.

Pay

Pay is $23.00/hour.