MAC Retail Makeup Artist

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for consumers.

About the role

As a Makeup Artist at MAC Cosmetics, a globally recognized leader in professional makeup artistry and inclusivity, you will deliver an exceptional and personalized customer experience to ensure every client receives high-quality service that reflects the brand’s artistry, innovation, and commitment to self-expression, in alignment with MAC’s professional standards.

Responsibilities

• Provide expert makeup applications and tailored product demonstrations based on individual client needs.
• Drive sales performance by achieving targets, improving conversion rates, and maximizing average transaction value.
• Build and maintain strong client relationships using CRM tools and strategies to encourage loyalty and repeat business.
• Maintain up-to-date knowledge of products, industry trends, and brand guidelines to ensure professional and credible representation.
• Support daily store operations, including inventory management, visual merchandising, and maintaining hygiene and safety standards.
• Contribute to in-store events, promotions, and activations to attract new customers and strengthen brand presence.
• Collaborate effectively with team members and store management to achieve business objectives and ensure smooth operations.
• Adhere to company policies, security procedures, and sustainability guidelines to maintain a compliant and professional environment.
• Participate in ongoing training, meetings, and development programs to continuously enhance skills and performance.

Requirements

• Previous experience in beauty retail, with a strong understanding of customer service and sales environments.
• Excellent makeup artistry skills, with the ability to create looks tailored to diverse client needs.
• Strong communication and interpersonal skills, with a passion for delivering personalized and authentic client experiences.
• Results-driven mindset, with the ability to understand and achieve sales targets and key performance indicators (KPIs).
• Flexible and adaptable, with the willingness to work retail hours and rotate to different store locations, as per business requirements.

Benefits

• Competitive benefits package including healthcare, child education contribution, remote and flexible working policies, and exclusive employee discounts.
• Enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility.
• Diverse career paths for those who are extraordinary every day.