Mac OS Platform Engineer III

About the role

The OS Platform Engineer III's primary duties involve design work, specifically designing strategic and tailored solutions to meet a specific client request for Mac OS and hardware. The position is exempt (not eligible for overtime pay) and based in an office environment with flexible work arrangements combining in‑office and remote work; specific arrangements will be provided by the hiring team.

Responsibilities

• Frequently anticipates problems and analyzes ways to mitigate the risk.
• Articulates the business value and impact of advanced technical and non-technical information and understands when to escalate issues.
• Provides advanced production support including accurate problem identification, ticket documentation and customer/vendor dialogue.
• Documents small-to medium-scale projects and deliver presentations with minimal supervision.
• Dissects complex situations and refocuses on critical technology tasks.
• Is often consulted by peers and seen as the informal leader on tactical problems.
• Provide Level 3/4 engineering support for the corporate OS platforms.
• Verify hardware/software requirements, design and configure operating solutions to include standalone systems as well as advanced systems.
• Provide analysis of virtual and physical OS platforms covering configuration, monitoring, capacity analysis, and in‑depth troubleshooting.
• Maintains current professional and technical skills.
• Keep abreast of current and emerging technologies, how they integrate and drive value for Huntington.

Requirements

• Bachelor's Degree
• 7+ years of OS Platform Engineering experience
• Minimum of 3 years of experience in Mac OS and JAMF

Qualifications

• High degree of technical expertise/professional mastery to recommend process improvements
• Strong DevOps infrastructure and application integration background
• Ability to act as a technical lead for up to twelve engineers
• Provide insight and support as the Mac SME for both hardware and software