MAC Keyholder - Part Time - Annapolis Mall - Annapolis, MD

About the role

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

Responsibilities

• Support the Store Manager and Assistant Manager in daily operations
• Carry out essential start and end of day cash reconciliation
• Open and close the store on a rota basis
• Model behaviors that inspire the sales team to deliver authentic, personalized customer service
• Help achieve all sales and customer service targets

Qualifications

• Proven retail experience, preferably within cosmetics
• Ability to provide inspirational, authentic and personalized customer service
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software

Desirable experience

• Previous retail operations experience including cash reconciliation and opening/closing the store
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets

What we offer

• Progressive career opportunities
• Outstanding training and development
• Competitive remuneration and benefits package
• A culture that values diversity of thought and people