MAC - Freelance Artist - Knoxville

The Estée Lauder Companies Inc. is a global leader in luxury beauty, manufacturing, marketing, and selling premium skin‑care, makeup, fragrance, and hair‑care products across roughly 150 countries. Its portfolio includes iconic brands such as Estée Lauder, Clinique, MAC, La Mer, Jo Malone London, Tom Ford, Aveda, and many others.

About the Role

As a highly skilled advisor you will combine creative and technical expertise with a passion for people to deliver a welcoming, inspirational, and personalized in‑store experience. You will educate and delight customers, support in‑store events, and uphold high visual‑merchandising standards to differentiate the store from competitors.

Key Responsibilities

• Deliver personalized, high‑quality customer service and beauty consultations to in‑store customers.
• Execute visual‑merchandising displays and maintain presentation standards across the retail floor.
• Support and execute in‑store promotional events and product demonstrations to drive customer engagement.
• Maintain active knowledge of brand product offerings, features, and application techniques to effectively educate customers.
• Collaborate with store staff and team members to ensure smooth floor operations and optimal customer experience during scheduled shifts.

Qualifications

• Demonstrated ability to provide inspirational, authentic, and personalized customer service.
• Availability to work flexible retail hours, including days, nights, weekends, and special events in a fast‑paced environment.
• Legal authorization to work in the United States.
• Preferred: Previous retail or beauty‑industry experience.
• Familiarity with a retail sales environment and customer‑facing service execution.

Physical Demands & Work Environment

Regularly required to stand and walk for extended periods on the retail sales floor, converse with customers, and handle product packaging and display materials. Frequently required to reach, bend, and move merchandise weighing up to 25 lb. The work environment is a dynamic, fast‑paced retail store with standard lighting and ambient noise levels.

Pay

The anticipated hourly range for this freelance position is $21.60 – $32.40, depending on experience, skills, education, budget, and geographic location.

Benefits

• Health insurance coverage (medical, dental, and vision).
• Wellness and family‑support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs, including holidays and vacation time.
• Education‑related programs.
• Many benefits are subsidized or fully paid by the company.