MA/Intake Clerk

About the role

This dual role serves as Intake Registration Clerk and as a medical assistant for the outpatient clinics. This position also includes functions of cashier, telephone operator, and health information clerk.

Responsibilities

• Handle patient registrations, including processing insurance forms and authorizations.
• Assist patients with their medical needs, such as scheduling appointments and providing basic medical assistance.
• Manage cash register transactions and provide customer service to patients.
• Operate as a telephone operator, handling incoming calls and directing them appropriately.
• Perform administrative tasks related to health information management.

Requirements

• High School diploma or GED equivalent.
• Experience of three years in a patient registration environment.
• Training and education obtained by completion of a medical assistant program that results in an approved medical assistant certificate.
• Knowledge of medical terminology.
• Basic understanding of common diagnostic tests (e.g. CBC, CMP, U.A).
• Understanding of service authorizations (e.g. TARS, Medi-Care, Medi-Cal Managed Care, PPO, HMO).
• Bilingual (English/Spanish) preferred.