M365 Service Delivery Lead (FL)

About the Role

Our client, a leading organization in the financial services industry, is seeking a M365 Service Delivery Lead (FL) to join their team. As a M365 Service Delivery Lead (FL), you will be part of the Service Design & Delivery department supporting enterprise technology initiatives. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proactive approach to problem-solving, which will align successfully in the organization.

Location

Jacksonville, FL

Responsibilities

• Manage the end-to-end delivery of Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) implementation, migration, or remediation projects.
• Lead complex enterprise technology initiatives, including planning, risk management, dependencies, and executive reporting.
• Coordinate cross-functional teams, vendors, and senior leadership to ensure project milestones are met on time.
• Oversee risk, issue, and dependency management, including RAID logs and mitigation strategies.
• Ensure high-quality delivery with a focus on user experience, security, and compliance controls.

Qualifications

• Proven experience leading Microsoft 365 (Teams, Exchange, SharePoint, OneDrive) projects or equivalent regulated messaging services.
• 7-10+ years managing complex enterprise technology programs, including planning and stakeholder management.
• Strong skills in Jira, Visio, Microsoft Office Suite, and excellent written and verbal communication.
• Ability to handle multiple projects simultaneously with strong organizational and analytical skills.
• Experience working in regulated environments such as banking or financial services is preferred.

Benefits

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay