M365 Productivity Trainer

Magnit Direct Sourcing on behalf of Toyota is seeking a M365 Productivity Trainer for a 12-month contract position in Plano, Texas.

Pay

$45.00 - $55.00 per hour

Benefits

• Medical
• Dental
• Vision
• 401K

Responsibilities

Approximate workload percentages are estimates. Actual balance will flex based on Digital Dojo priorities, class demand, new M365 releases, and consultation volume.

• Training Design, Refresh & Live Facilitation — 30%
  • Design, update, and deliver live virtual classes and workshops across M365 productivity topics.
  • Facilitate demos, Q&A, follow-up resources, and recordings where appropriate.
• 1:1/Team Consultation & Adoption Coaching — 30%
  • Provide practical coaching through individual consults, small-group support, and written guidance.
  • Help users translate tool capabilities into better work habits, collaboration patterns, and team workflows.
  • Advise teams on SharePoint site ownership/maintenance, design, modern web parts, permissions concepts, and document collaboration, file sharing, external collaboration, and adoption practices across the M365 cloud.
• M365 Updates, Training Impacts & Escalation Support — 15%
  • Stay current on Microsoft 365 releases, updates and changes, identify training impacts, coordinate with product/technical teams, and route issues or escalations appropriately.
• Learning Content, Job Aids & Resource Curation — 10%
  • Create and maintain facilitator guides, quick reference guides, one-pagers, short demos, self-service resources, and curated links from internal and external sources.
• Change Enablement, Communications & Communities — 10%
  • Support adoption campaigns, Viva Engage/community responses, champion-style enablement, stakeholder communication, and change management activities that move users from awareness to confident use.
• Program Coordination, Schedule Support & Reporting — 5%
  • Maintain class schedules, registration details, Planner tasks, feedback summaries, attendance metrics, and team updates.

Primary Training and Consultation Topics

• Teams: Core Teams collaboration, chat and channels, meeting best practices, conference room technology, meeting notes/recaps, practical meeting facilitation, breakout rooms, hybrid meetings.
• SharePoint: Modern site design, site creation from scratch, web parts, design tips, document libraries, permissions and site management/maintenance, file collaboration, videos in SharePoint, and practical site-owner guidance.
• OneDrive & cloud files: Personal cloud workspace, file storage, sharing, desktop sync and shortcuts, co-authoring, organizing files across Teams, SharePoint, and OneDrive.
• M365 productivity workflows: Searching across the M365 cloud, organization/sharing/collaborating patterns across the Microsoft ecosystem, file lifecycle best practices, and external sharing/collaboration.
• Planner, Loop, Outlook, Bookings, Windows 11: Task and project planning, collaborative ideation, calendar/meeting productivity, appointment scheduling, and relevant Windows 11 productivity features.
• Copilot awareness as a complement: General Copilot learning and responsible tool-choice guidance as it connects to the Microsoft 365 ecosystem.

Requirements

• Education / Background:
  • Bachelor’s degree or equivalent experience in information systems, business, technology enablement, or a related field.
  • 5+ years of experience training, supporting, consulting, or enabling end users on Microsoft 365 collaboration and productivity tools in a corporate environment.
• Microsoft 365 Expertise:
  • Deep practical knowledge of Teams, SharePoint Online, OneDrive, and file collaboration across the Microsoft 365 ecosystem.
  • Deep experience working in the M365 ecosystem, with comfort explaining and coaching about the following collaboration and productivity apps: Planner, Loop, Outlook, Bookings, and others as needed.
  • Working knowledge of Copilot Chat (Basic) and M365 Copilot (Premium), especially where they intersect with meetings, files, and productivity workflows.
• Training, Consulting, And Communication:
  • Strong facilitation and public speaking skills, including live demos, Q&A, and practical examples for non-technical audiences in virtual, hybrid, and in-person settings.
  • Ability to design clear learning materials, quick reference guides, class decks, short demos, and other reusable resources.
  • Consultative mindset, with the ability to listen, diagnose user needs, recommend practical next steps, and coach individuals and teams to adopt new ways of working.
  • Strong written communication, stakeholder management, organization, follow-through, and comfort managing multiple concurrent requests.

Preferred Qualifications

• Instructional design, eLearning, video creation, or content development experience.
• Formal change management, adoption, or Prosci/ADKAR experience.
• Experience supporting champions, communities of practice, Viva Engage communities, and/or other peer learning programs.
• Experience in a large enterprise environment with multiple affiliates, business units, and stakeholder groups.
• Microsoft certifications or equivalent practical experience in Microsoft 365, Teams, SharePoint, OneDrive, or modern workplace adoption.
• Vendor, partner, or product team coordination experience, especially around enablement content, roadmap awareness, training vendors, or Microsoft programs.

Success Measures

• Training is current, practical, and aligned to the needs of TMNA users and business teams.
• Learners and stakeholders report increased confidence using Teams, SharePoint, OneDrive, and modern ways of working across M365 collaboration and productivity tools.
• Business teams are better equipped to own and maintain SharePoint sites and collaboration spaces.
• Digital Dojo has reusable content, job aids, and consultation patterns that scale beyond one-off support.
• Adoption support is connected to change management, communications, community learning, and measurable feedback.

Schedule

9 AM to 5 PM