M365 Engineer - Modern Workplace

About the Role

The M365 Engineer - Modern Workplace implements, administers, and supports business-focused Microsoft 365 services across SharePoint Online, Microsoft Viva, Power Platform, Microsoft Fabric, Azure services, and Copilot. This role partners with business and technical teams to deliver secure, reliable, well-governed collaboration, automation, analytics, and AI-enabled workplace solutions. The engineer serves as an escalation point for complex incidents and service requests, supports platform governance and adoption, and maintains documentation, standards, and automation to improve operational efficiency. This position offers a hybrid work option, allowing associates within 30 miles of an office to work remotely part of the week while fostering collaboration through in-office presence.

Responsibilities

• Modern Workplace Platform Administration & Governance: Administer and support SharePoint Online, Microsoft Viva, Power Platform, Microsoft Fabric, Azure services, and Copilot with a focus on governance, lifecycle management, reliability, and service health.
• SharePoint Online & Content Collaboration: Support collaboration sites, content management, permissions, site architecture, document management, adoption, and information governance practices across SharePoint Online and related Microsoft 365 workloads.
• Business Enablement & Low-Code Solutions: Partner with stakeholders to identify automation, workflow, reporting, and digital transformation opportunities using Power Apps, Power Automate, Power BI, Copilot Studio, and related tools.
• Microsoft Fabric & Analytics Support: Support Fabric and Power BI administration for data integration, dataflows, reporting, and analytics aligned with governance standards.
• Azure Services Management: Administer Azure services supporting Modern Workplace solutions, including subscriptions, resource groups, storage, serverless services, integrations, and governance (excluding Entra ID).
• Copilot Readiness & Adoption: Support Copilot for Microsoft 365 readiness, governance, adoption, communication, and end-user enablement.
• Integration & Automation: Automate tasks using PowerShell, Microsoft Graph, Power Platform automation, Azure Automation, Logic Apps, REST APIs, JSON, webhooks, and other technologies.
• Security, Compliance & Change Management: Partner with teams to maintain a secure, stable, and compliant environment, supporting DLP, retention, access controls, and governance activities.
• Escalation, Documentation & Knowledge Transfer: Serve as an escalation point for complex incidents, maintain documentation, runbooks, and standards, and provide knowledge transfer to support staff.
• Continuous Improvement & Microsoft Roadmap: Monitor platform health, licensing, service advisories, and roadmap changes, recommending improvements for reliability, security, and user experience.

Qualifications

• Bachelor’s degree in Information Science, Computer Science, Information Technology, related field, and/or equivalent experience.
• 3+ years administering Microsoft 365 in an enterprise environment.
• Experience with SharePoint Online governance and collaboration workloads.
• Experience with Microsoft Viva, Power Platform, Power BI, Copilot Studio, Microsoft Fabric, or similar platforms.
• Experience supporting Azure services for Modern Workplace solutions, including governance and integrations.
• Experience with Copilot for Microsoft 365 readiness, adoption, or governance.
• Proficiency in PowerShell, Microsoft Graph API, Power Platform automation, Azure Automation, Logic Apps, REST APIs, JSON, and webhooks.
• Familiarity with security concepts like MFA, Conditional Access, DLP, and retention policies.
• Strong troubleshooting skills and ability to work independently on complex issues.

Skills

• Strong verbal and written communication skills, explaining technical concepts to diverse audiences.
• Business acumen to translate needs into Microsoft 365, Azure, and collaboration solutions.
• Self-directed, highly motivated, and able to manage multiple priorities.
• Quick learner for new Microsoft technologies and business processes.
• Effective partnership with security, compliance, networking, infrastructure, and business teams.
• Knowledge of Microsoft 365 governance, service health, and continuous improvement practices.
• Ability to obtain and maintain required security clearance.
• NIST compliance knowledge strongly desired.

Pay

Compensation for this position is $75,000-$100,000 annually, depending on experience.

Benefits

• Medical, dental, vision, HSA, and FSA.
• Generous earned time off.
• 401K/student loan repayment.
• Life insurance & AD&D insurance.
• Employee assistance program.
• Employee stock purchase program.
• Tuition reimbursement.
• Performance-based incentive pay.
• Short- and long-term disability.
• Robust wellness program.