M365 Engineer

About the role

Administer Microsoft 365 services, including SharePoint Online, Teams, OneDrive, Exchange Online, Microsoft Entra ID, and related productivity and collaboration platforms.

Responsibilities

• Configure, maintain, and troubleshoot SharePoint Online sites, libraries, lists, permissions, metadata, content types, and site architecture.
• Develop and maintain SharePoint governance standards, including site provisioning, ownership, lifecycle management, naming conventions, retention, and access reviews.
• Manage Microsoft Teams administration, including team and channel configuration, guest access, meeting policies, calling features, collaboration settings, and governance controls.
• Support OneDrive for Business administration, synchronization issues, sharing controls, storage management, and user adoption.
• Administer Exchange Online settings, mail flow, shared mailboxes, distribution groups, retention policies, and user mailbox support.
• Implement and maintain Microsoft Entra ID user, group, role, license, and access management processes.
• Support identity and access management controls, including conditional access, multi-factor authentication, privileged access, and least-privilege administration.
• Configure and monitor Microsoft Purview capabilities such as retention, data loss prevention, sensitivity labels, audit logs, eDiscovery support, and compliance-related reporting.
• Partner with Information Security, Legal, Compliance, and business stakeholders to ensure Microsoft 365 services align with regulatory, audit, and data protection requirements.
• Provide advanced support for Microsoft 365 incidents, service issues, access requests, collaboration challenges, and content management concerns.
• Serve as an escalation point for Microsoft 365 and SharePoint issues, providing technical guidance and resolving complex user and platform problems.
• Monitor Microsoft 365 service health, usage trends, storage, license consumption, security alerts, and adoption metrics.
• Maintain knowledge of Microsoft 365 roadmap changes, SharePoint Online capabilities, Microsoft security best practices, and emerging collaboration technologies.
• Evaluate new Microsoft 365 features and recommend configuration, governance, or adoption improvements that support business objectives.
• Automate recurring Microsoft 365 administration tasks using PowerShell, Microsoft Graph, Power Automate, and approved enterprise tools.
• Build and maintain operational documentation, runbooks, standard operating procedures, knowledge articles, and configuration records for Microsoft 365 services.
• Support Microsoft 365 reporting and analytics to track platform health, adoption, compliance, risk, and service performance.
• Ensure Microsoft 365 services and SharePoint environments remain aligned with security standards, internal policies, and applicable regulatory requirements.
• Participate in Microsoft 365 migrations, integrations, upgrades, service rollouts, tenant configuration changes, and collaboration platform enhancements.
• Troubleshoot and resolve complex Microsoft 365 incidents, provide major incident support, and guide less experienced team members.
• Collaborate with IT, business units, vendors, and third parties to improve collaboration experiences, streamline workflows, and support secure digital productivity.

Requirements

• Expert-level experience in Microsoft 365 administration, including SharePoint Online, Teams, OneDrive, Exchange Online, and Microsoft Entra ID.

Skills

• Microsoft 365 services (SharePoint Online, Teams, OneDrive, Exchange Online, Microsoft Entra ID)
• SharePoint governance, site architecture, permissions, and metadata management
• Microsoft Teams administration and governance controls
• OneDrive for Business administration and synchronization
• Exchange Online settings and mail flow management
• Microsoft Entra ID user, group, role, and access management
• Microsoft Purview (retention, DLP, sensitivity labels, eDiscovery)
• Automation using PowerShell, Microsoft Graph, and Power Automate
• Monitoring and reporting on Microsoft 365 service health and adoption metrics

Pay

The pay range for this position is $60.00 - $70.00 per hour. Individual compensation offered within this range will depend on qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan (pre-tax and Roth post-tax contributions available)
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short-term and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Schedule

This is a hybrid position based in Poughkeepsie, NY, with a Contract to Hire employment type.