M365 Solutions Engineer

About the role

We are seeking a talented and motivated M365 Solutions Engineer to join our team. In this pre-sales role, you will be at the forefront of engaging with prospective and existing MSP partners—delivering compelling product demonstrations, leading technical discovery sessions, and proving the value of inforcer for multi-tenant management. You’ll play a pivotal role in driving adoption, supporting the sales cycle, and acting as a trusted advisor throughout the customer journey.

Responsibilities

• Lead Presales Engagements: Deliver tailored, high-impact product demonstrations that showcase inforcer’s capabilities for multi-tenant management, security, and operational efficiency.
• Technical Discovery & Solution Mapping: Engage with prospects to understand their business and technical requirements, mapping these to inforcer’s features and benefits.
• Proof of Value: Develop and present proof-of-concept solutions, technical deep-dives, and ROI analyses to demonstrate how inforcer addresses MSPs’ pain points.
• Trusted Advisor: Guide MSPs through technical evaluations, onboarding, and enablement—helping them realise the full value of inforcer.
• Community Advocacy: Drive engagement within the Microsoft 365 and MSP community, especially via online platforms like Discord, to support partner learning and enablement.
• Sales Collaboration: Work closely with the sales team to respond to RFPs, technical questionnaires, and participate in solution design workshops.
• Feedback Loop: Gather customer feedback and relay insights to the product team to inform ongoing development and innovation.
• Enablement & Training: Deliver presentations, workshops, and enablement sessions for partners and internal teams to upskill on Microsoft 365 and inforcer best practices.
• Stay Current: Keep up to date with Microsoft 365 developments, new features, and industry best practices to ensure inforcer remains at the cutting edge.

Qualifications

• Proven experience in presales, technical consulting, or solution engineering in the SaaS cyber security space.
• Experience with MSPs or Microsoft 365 would be beneficial.
• Experience in delivering engaging product demos and technical presentations to both technical and non-technical audiences.
• Strong consultative skills—able to translate technical features into clear business value and ROI for MSPs.
• Excellent communication, collaboration, and problem-solving abilities.
• Experience supporting sales cycles, including discovery, solution mapping, and objection handling.
• A growth mindset and passion for continuous learning.

Skills

• Proven experience in presales, technical consulting, or solution engineering in the SaaS cyber security space.
• Experience with MSPs or Microsoft 365 would be beneficial.
• Experience in delivering engaging product demos and technical presentations to both technical and non-technical audiences.
• Strong consultative skills—able to translate technical features into clear business value and ROI for MSPs.
• Excellent communication, collaboration, and problem-solving abilities.
• Experience supporting sales cycles, including discovery, solution mapping, and objection handling.
• A growth mindset and passion for continuous learning.

Benefits

• Steep Learning Curve: We promise a steep and continuous learning curve to both challenge and develop our people.
• Real Impact: We operate in a high-trust and autonomous environment where you can make a real impact and difference in your role and across the company.
• Transparency and Honesty: We believe honest and clear communication creates a highly collaborative culture. It gives you the “why” we make decisions and allows you to effectively make your own. We won’t pull the wool over your eyes, we are a fast-growing start-up that comes with its own unique challenges, but we all work hard to solve them, together, as a team.
• A+ Global Team: Our people power every part of our business, and we look for individuals who bring genuine passion to their role and operate at their very best. A-players thrive when surrounded by other A-players.
• Regular Team Socials: We celebrate our team, our milestones, promotions and achievements with social events every month.
• Employee Recognition: Programs to recognise and reward our top contributors for their achievements and efforts. We live our company values every day and reward those people who embody them.

Pay

Competitive compensation package including base salary, performance-based bonuses, and equity options.

Schedule

Full-time position with flexible working hours to accommodate remote work and team collaboration.

Equal Opportunity Employer

Inforcer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.