M365 Administrator - Unified Communications

About the role

This Microsoft 365 Administrator—Unified Communications Hybrid role is based in one of our offices in Salt Lake City, Boise, Fargo, Portland, or Renton. Candidates must reside within commutable distance of that location or be willing to relocate. The position is structured for three days per week in the office.

About Cambia

Cambia is a purpose-driven organization dedicated to making health care easier and lives better. Our award-winning culture is built on trust, innovation, and a century-long commitment to person-focused, economically sustainable health care. We collaborate across diverse teams to deliver cutting-edge solutions that transform the industry and improve member outcomes.

Responsibilities

• Administer and support Exchange Online, Microsoft Teams, and SharePoint Online, including mail flow, recipient management, permissions, policies, collaboration settings, and user troubleshooting.
• Monitor systems for alerts, review usage and activity reports, and take proactive action to ensure maximum system stability, service health, and availability.
• Develop and maintain PowerShell scripts to automate Microsoft 365 administration, reporting, migration, and operational tasks.
• Participate in Microsoft 365 tenant-to-tenant migration efforts, supporting preparation, execution, validation, and user support across Exchange Online, OneDrive, SharePoint Online, and Teams workloads.
• Create and maintain technical, operational, and end-user documentation supporting Microsoft 365 services and related processes.
• Monitor the work queue for trouble tickets, perform troubleshooting and problem resolution, and provide timely status updates to ensure customer needs are met.
• Script, install, and configure patching and performance tuning in support of after-hours upgrades and maintenance, including system checkout after changes and outages.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field, or at least five years of related experience in Microsoft 365 administration and unified communications.
• Hands-on experience administering Microsoft 365 services, including Exchange Online, Microsoft Teams, and SharePoint Online.
• Proficiency developing and maintaining PowerShell scripts to automate administration, reporting, and operational tasks.
• Experience with tenant-to-tenant migrations and Microsoft 365 Multi-Tenant Organization (MTO) configurations.
• Familiarity with Sharegate and Quest migration tools in Microsoft 365 environments.
• Knowledge of messaging-related technologies including Windows Server, Active Directory, and IIS.
• Familiarity with Git for version control and Ansible for configuration management and automation preferred.
• Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired.
• Strong organizational, time management, analytical, and problem-solving skills.
• Excellent interpersonal and communication skills with the ability to provide timely updates to customers, team members, and management.
• Can-do attitude with the ability to learn and adapt to new technologies and methodologies.

Pay

Pay ranges vary based on work location. The expected hiring range and full salary range for eligible locations are as follows:

• Oregon, Washington, Utah, and Idaho: Expected hiring range $84,150–$113,850; full salary range $79,000–$129,000; bonus target 10%.
• North Dakota: Expected hiring range $73,231–$99,077; full salary range $66,273–$106,036.

Benefits

• Medical, dental, and vision coverage for employees and eligible family members, including mental health benefits.
• Annual employer contribution to a health savings account.
• Generous paid time off varying by role and tenure, plus 10 company-paid holidays.
• Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
• Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
• Award-winning wellness programs that reward participation.
• Employee Assistance Fund for those in need.
• Commute and parking benefits.