Jobs · Healthcare · California

LVN (Monday-Thursday, 8am-6:30pm)

Crossover Health · Menlo Park, CA · 2 wk ago
On-siteHealthcareFull-time

Clinical Responsibilities

  • Delivers patient care, practicing under the oversight of an RN or clinic supervisor
  • Collaborates with patient and care team to facilitate a patient-centered medical home
  • Provides evidence-based nursing care at the highest community standard
  • Takes medical histories, measures patient vitals, and other pertinent information to assist the clinician with care of the patient
  • Coordinates and connects the patient with specialists and their facilities
  • Performs phlebotomy services and immunization services
  • Performs other duties as assigned

    Member Service Responsibilities

    • Welcomes each member and handles all member interactions with the highest level of hospitality and professionalism
    • Demonstrates a commitment to quality, delivering uncompromised service and outcomes
    • Accommodates special requests for member support whenever possible and helps to promptly resolve member questions
    • Assists with assigned projects and special provider or patient requests
    • Assists with the member check-in process, including a basic understanding of benefit eligibility files, check-in technology and overall clinic workflows within the context of care delivery
    • Processes transactions required to begin or complete the visit
    • Engages with members by answering calls, scheduling appointments, responding to emails, and following up with member needs
    • Collaborates with providers and staff members to deliver an exceptional seamless patient-centered care experience
    • Performs other duties as assigned

      Required Qualifications

      • Licensed Vocational Nurse from an accredited school with a minimum of 3 years of clinical experience
      • Current BLS (Basic Life Support) certification
      • Experience in a fast-paced and rapidly changing environment
      • Demonstrated strong work ethic and takes pride in a detailed oriented approach to work
      • Highly organized and enjoys managing projects, big and small, to completion
      • Creative, flexible, and navigates through obstacles
      • Excellent follow-through with execution skills
      • Able to handle ambiguity and solve issues

      Physical Job Requirements

      • Requires standing, walking and sitting for extended amounts of time
      • Occasionally lift and carry items weighing up to 50 lbs
      • Manual and finger dexterity and hand-eye coordination
      • Includes full range of body motion including potential of handling and lifting patients
      • Requires corrected vision, hearing and speech within normal ranges
      • Must be able to effectively communicate with patients and team members

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