Luxury Sales Associate - Aventura (FL)

Responsibilities

• Greet customers in a timely, professional and personable manner
• Provide a unique and special experience to all clients, offering introduction of the brand
• Support Store Sales Goals
• Support Boutique’s clienteling efforts, by manually entering qualified presentation(s) into Client Log Book. Capturing essential data, such as email, phone #, brand (reference # if possible)
• Aid in the sales process as per established store protocols
• Communicate customer requests to management
• Aid in the submission of daily reports and sales reconciliation reports
• Aid in processing and replenishing merchandise and monitoring counter stock
• Affirmatively participate in merchandising projects, ie: daily stock maintenance, display changeovers, product transfers, etc…
• Support providing superior after-sale service to all clients, ensuring “Thank You” program is executed to perfection
• Team-oriented
• Affirmatively support securing company assets through effective Loss Prevention in compliance with company policies and procedures
• Affirmatively maintain the store appearance including keeping merchandise neatly organized and attractively displayed
• All other duties assigned by Management

Requirements

• Must have a High School Diploma, GED or equivalent
• Bachelor’s Degree in Management, Business or equivalent preferred
• All applicants should have 3-5 years of experience in a sales position, specialty luxury retail preferred
• Good problem solving skills
• Ability to provide outstanding customer service in line with Brand expectations
• Excellent selling and customer service skills
• Work independently and on weekends and outside of regular office hours
• Fluency in English and other languages as required by location
• Must have excellent oral and written communication skills; strong interpersonal skills
• Demonstrate clientele building skills
• Demonstrate basic computer proficiency skills
• Be organized, accurate, thorough, and able to monitor work for quality
• Be able to adhere to deadlines and respond to inquiries within a require time frame
• Be able to sustain level of professionalism; friendly demeanor; The ability to work well with all levels of internal management and staff
• Able to work well with minimal supervision; self-starter
• Able to deal with conflict and able to influence across functional lines

Benefits

• Excellent health, dental and vision insurance (employee and dependents are eligible 1st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year (maximum 4% employer match with 5% employee contribution)
• Company paid life insurance and Long Term Disability
• 18 days of PTO per year
• Special bucket of sick time per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary FSA, STD, Accident/Hospital Indemnity insurance
• Employee product discount