Luxury Pool Start-Up Technician

Location

Charleston, SC (In-Field, Local Candidates Only)

Schedule

Monday – Friday, 7 AM – 5 PM

Benefits

• Health, vision, and dental insurance (post-90 days)
• 401(k) with employer match – Start planning for the future!
• Paid time off & holidays – Because work-life balance matters.
• Maternity & paternity leave options – Family comes first.
• A supportive, professional, and FUN work environment where your contributions are valued.

Responsibilities

• Configure, calibrate, and program pool automation systems, timers, valves, heaters, and chemistry controllers.
• Test all pool equipment to ensure proper functionality and troubleshoot issues as needed.
• Work with vendor reps (Pentair, Hayward, etc.) to resolve technical challenges.
• Perform thorough cleaning: skimming, brushing, vacuuming, and filter maintenance.
• Maintain water chemistry, ensuring proper pH, chlorine, and other chemical levels.
• Identify and report plaster-related issues with proper documentation and photos.
• Conduct comprehensive customer orientations, ensuring clients understand their pool system and maintenance.
• Explain how to use automation apps, lighting, heating, and filtration schedules.
• Answer customer questions in a clear, professional, and friendly manner.
• Serve as the one of the final points of contact in the construction process, leaving a lasting, positive impression.
• Address and resolve customer concerns professionally and efficiently.
• Ensure customer satisfaction by being thorough, reliable, and approachable.
• Maintain a clean, stocked, and organized work vehicle.
• Conduct daily inventory checks, ensuring chemicals and tools are ready for the day.
• Report vehicle maintenance or supply needs to the Scheduler/Manager.
• Maintain detailed records of equipment settings, serial numbers, and site conditions.
• Upload photos and documentation using the company app.
• Complete daily checklists to track progress and ensure tasks are completed thoroughly.
• Stay updated on new pool technologies and best practices through training and online resources.
• Share knowledge with team members to improve processes and techniques.

Qualifications

• Customer-Focused & Personable – You enjoy working with people and explaining technical details in an easy-to-understand way.
• Techically & Mechanically Inclined – You love troubleshooting, calibrating, and optimizing pool equipment.
• Detail-Oriented & Organized – You document everything properly and ensure all equipment is set up accurately.
• Self-Motivated & Independent – You can manage your daily schedule without direct supervision.
• Physically Active & Outdoor-Loving – You’ll be working outdoors daily, handling equipment, and performing manual tasks.
• Dependable & Team-Oriented – You show up on time, ready to go, and committed to delivering great service.