Luxury High-Rise Assistant Property Manager

About the Role

The Assistant Property Manager supports the Property Manager by motivating Leasing Consultants, analyzing market data, and preparing for advancement to Property Manager.

Responsibilities

• Collect rent in a timely manner and ensure accurate revenue posting in the accounting system.
• File evictions when applicable and stay informed of local laws and policies.
• Issue lease violations and collaborate with the Property Manager to enforce community guidelines.
• Review and approve resident applications, verifying proof of income and compliance with qualification guidelines.
• Audit move-ins to confirm all payments and leasing documents are completed and uploaded.
• Ensure accurate billing for current and future resident charges.
• Complete monthly reports according to company guidelines.
• Assist in preparing and uploading bills, and become familiar with the property budget and coding.
• Resolve resident issues before escalation to the Property Manager.
• Assist with leasing, including conducting tours when necessary.
• Handle escalated service requests and ensure adherence to customer service standards.
• Work with the Property Manager to meet budgeted occupancy and leasing goals.
• Assist in hosting resident functions and maximizing resident renewals.
• May be required to work one weekend per month.

Requirements

• Valid Driver’s License.
• High school diploma required; post-secondary education in business or property management preferred.
• 1+ years of experience in property management or real estate preferred.

Skills & Knowledge

• Excellent computer, verbal, math, and reasoning skills.
• Strong negotiating and sales abilities.
• Leadership, interpersonal, and organizational skills.
• Effective time management and attention to detail.
• Proficiency in Microsoft Excel, Word, and other Office products.
• Knowledge of internet, email, and social media for community marketing.
• Experience with property management software (e.g., Onesite, Yardi, RealPage, Knock, RentCafe, Resman).
• Understanding of business practices and principles.
• Ability to handle multiple projects and tasks.
• Composure under stress and ability to maintain confidentiality.
• Ability to work independently and collaboratively in a team.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive pay.
• Health, dental, vision, and life insurance.
• Housing discounts.
• Paid vacation and holidays.
• Exceptional 401k plan with employer match.