Luxury Condo Site Supervisor

About the role

Luxury Condo Site Supervisor Position requires 1+ years of Supervisor Experience and 1+ years of Customer Service Experience. Salary: $25 / Hourly. Shift: To be discussed with District Manager.

Essential Functions

• Interviews with District Manager for Position Required
• Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s)
• Ensures all post orders are followed, completes established rounds, and files required reports
• Notifies proper authorities and client in emergency situations
• Coaches and disciplines personnel as appropriate
• Sets up and conducts trainings for Security Officers and other company personnel
• Submits payroll and personnel information to the company as designated
• Ensures adequate coverage of all posts and positions
• Prepares, files, and submits various reports as required
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities
• Makes appointments with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service
• May perform the duties of a Security Officer in accord with post orders and company policy

Education/Experience

High School Diploma or G.E.D. and 1 year of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Minimum 1 year of experience in Customer Service preferred.

Competencies

• Holds and continues to meet the requirements for any applicable state, county and municipal license for Security Officers
• Knowledge of security operations with an emphasis on patrol, inspection and response services
• Knowledge of supervisory practices and procedures
• Ability to provide positive direction and motivate performance
• Understanding of a variety of security and safety devices and controls
• Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
• Ability to track and maintain schedule assignments
• Ability to be an effective team member
• Ability to maintain professional composure when dealing with unusual circumstances
• Courteous telephone manner
• Ability to adapt to various sites and changes in post procedures
• Ability to write routine correspondence, including logs and reports
• Good organizational skills
• Strong customer service and results orientation
• Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures

Working Conditions

• Requires the physical and mental capacity to perform effectively all essential functions
• In addition to other demands, the demands of the job include maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area
• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements
• Directing and disciplining staff in a positive manner
• May be required to work overtime without advance notice
• Required ability to handle multiple tasks concurrently
• Keyboarding, basic computer usage, and operating controls
• Sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
• Reaching with hands and arms, stooping, kneeling, crouching and crawling
• Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds
• Close vision, distance vision, and ability to adjust focus
• Regular use of vehicle for the performance of duties
• On occasion may be required to perform stressful and physical activity
• Depending upon assignment may be exposed to or required to handle sensitive and confidential information

About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

About The Team

Our Company Mission: Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises. Helpfulness As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.