Jobs · Management · Massachusetts

Luxury Beauty Advisor

Ulta Beauty · Northborough, MA · 1 wk ago
On-siteManagement$18–$28/hrFull-time

General Summary & Scope

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.

PRINCIPAL DUTIES & RESPONSIBILITIES

  • Meet or exceed Luxury brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty (including credit), retail shrink and omni-channel sales as set by Ulta Beauty for the store.
  • Build the business by achieving sales targets, using all levers such as product services and data capture to build guest loyalty, recruit new guests, and grow guest return rate. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor.
  • Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, offering samples, recommending complementary products and/or services, and informing guests of current promotions, events, and services within the store.
  • Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest experience. Grow and enhance business by demonstrating and executing exclusive product demonstrations.
  • Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience while delivering on sales goals for the Luxury brands and the store.
  • Remain informed and participate in promotions and marketing initiatives within the brand and throughout all categories/departments of the Ulta Beauty store.
  • Use the provided clientele system to obtain guest information; follow up consistently with guests after sales and/or sampling to build loyalty and grow the business.
  • Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
  • Maintain prompt, regular attendance.

Job Qualifications

  • High school diploma is preferred
  • Cosmetology or demonstrator license where required by applicable state law
  • Cosmetics artistry experience preferred
  • Demonstrate a passion for and significant competency in sales, products, and service
  • Ability to build and maintain strong customer relationships
  • Ability to work independently and as part of a team
  • Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
  • Strong verbal communication and interpersonal skills

Special Position Requirements

  • Frequent mobility during shift
  • Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
  • Continuous lifting and/or moving up to 10 lbs. during shift
  • Continuous coordination and manipulation of objects during shift

WORKING CONDITIONS

  • Frequent mobility during shift
  • Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
  • Continuous lifting and/or moving up to 10 lbs. during shift
  • Continuous coordination and manipulation of objects during shift

Pay Range

The pay range for this position is $18.00 - $28.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs.

About

At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full-service salon in every store featuring—hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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