Lumber/Hardware Sales Consultant
Big Rapids Products · Big Rapids, MI · 4 days ago
On-siteEngineering$13–$20/hrFull-time
Benefits
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Core Duties and Responsibilities
- Greeting customers as they enter our office/showroom
- Writing up walk-in and phone-in customers’ orders
- Answering phone calls and emails
- Assisting customers with pricing, product and delivery status information
- Engaging in customers’ projects
- Asking questions to qualify customer needs
- Returning project quotes in a timely manner (based on customer need)
- Following up on possible orders
- Continual responsibility of being a cooperative resource to customers and fellow employees
- Pricing responsibility on special order product along with gross margin accountability
- Working knowledge and everyday use of technology including but not limited to email, phones, internet, MS Office products, Epicor and various vendor programs.
- Showroom procedures
- Sales and inventory responsibilities
- General knowledge on all of BRL&H products and services
- Participating and contributing to company goals and our strategic plan
- Absent from showroom procedures
- Absent from sales and inventory responsibilities
- Absent from general knowledge on all of BRL&H products and services
- Absent from participating and contributing to company goals and our strategic plan
Qualifications / Requirements
- Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image
- Leadership and organizational abilities
- Outstanding interpersonal and communication skills
- Strong analytical and cognitive skills
- Commitment to company values
- Ability to solve problems
- Detail oriented
- Ability to work a flexible schedule (Possibility of 1-2 Saturdays 8:00-2:00 a month)
Success Factors
- Personal characteristics/behavior that contribute to the ability to do your job well:
- Respect for employees, customers, vendors and management
- Respect for the Organization and its information
- Willingness to serve the customer
- Teamwork mentality
- Maintain a positive work atmosphere by acting and communicating in a cooperative manner with customers, co-workers, vendors & management.
Education / Training / Experience
- High School degree a minimum (college degree preferred)
- Experience in the Building Industry (a strong plus)
- Retail and/or sales experience
- Working knowledge on deliveries and wood-shop operations