Lube Technician - Hickory, North Carolina, United States

About the role

The Lube Technician is expected to protect the legal, financial and moral well-being of the dealership, perform lube, oil, filter and multipoint service for customer vehicles, and act as a teacher to support the efforts of other employees to be successful. The role also involves seeking ways to improve business operations efficiencies and customer service.

Responsibilities

• Ensure maximum productivity, customer service and cost control
• Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses
• Assess any supplemental vehicle needs
• Perform quality service at all times and notify management of any substandard processes, parts or procedures
• Maintain clean vehicles during all servicing and repairs
• Achieve customer service satisfaction through prompt and accurate service and communication
• Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements
• Perform all job duties requested by management

Operate with integrity

• Demand the highest ethical standards from self and others
• Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment
• Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment
• Maintain a neat, orderly and safe work environment