Lube Technician

About the Role

Lube Technician is responsible for performing lube-related services for customers in a professional and efficient manner.

Responsibilities

• Devote yourself to ensuring customer satisfaction.
• Determine management, production, and quality requirements by asking questions and listening.
• Attend company meetings as required.
• Maintain a follow-up system that encourages follow-through with assigned projects.
• Establish personal performance goals consistent with company standards of productivity and devise a strategy to meet those goals.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
• Understand the terminology of the business and keep abreast of technology changes in products and services.
• Know and understand federal, state, and local requirements governing the company’s business.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Participate in performance management.
• Interact well with others and be a positive influence on employee morale.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend, and holiday hours as required.
• Perform lube oil filter services in a professional manner and conduct vehicle inspections as required.
• Provide excellent customer service for all customers, whether external or internal, specifically offering dependable vehicle service.
• Maintain equipment in good working condition and keep the work area safe, clean, and organized.
• Receive service assignments from the service writer or service manager.
• Complete 'lube' work within the allotted time, set goals, develop skills, and constantly increase efficiency.
• Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
• Ensure the proper paperwork is completed and filed after every job completion.
• Keep your technical qualifications current by finishing any required training programs.
• Ensure the vehicle is cleaner when the job is completed than when the customer dropped it off.

Requirements

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Professional personal appearance.
• Excellent communication skills.
• Ability to meet the company's production and quality standards.

Physical Demands and Working Conditions

The Lube Technician will be required to move throughout the company facility throughout the shift and may spend time outdoors in various weather conditions. Must be able to:

• Stand for prolonged periods.
• Walk, bend, twist, stoop, kneel, and squat.
• Lift over 50 lbs.
• Reach overhead.