Lubbock Satellite Generator Technician
About the role
Clifford Power Systems, Inc. is seeking a Generator Field Service Satellite Technician for the Lubbock area. This role involves working with combustion engines (Diesel, Natural Gas, or Propane) and a wide range of A/C and D/C electrical systems. Technicians use a laptop to interface with generator controls software and operate primarily in the field, with occasional shop work.
A typical day includes reviewing your schedule on a tablet/laptop, traveling in a company-supplied service truck to job sites, performing tasks such as planned maintenance inspections, engine services, quoted repairs, emergency trouble calls, or commissioning new generators. Paperwork is completed electronically and synced via a mobile application, with updates pushed to you throughout the day. You return home at the end of the day unless parts or supplies are needed from the office.
Responsibilities
- Provide exceptional customer service
- Troubleshoot and diagnose engine and electrical repairs on power generation equipment (engine-driven generators and automatic transfer switches)
- Perform field service work at customer sites or occasionally at the local shop
- Operate service truck safely
- Perform preventive maintenance on power generation equipment
- Commission and start up new power generation equipment
- Perform warranty work on power generation equipment
- Complete and submit required paperwork and electronic forms within deadlines
- Maintain parts inventory on the service truck
- Serve as a 24/7 on-call technician
Requirements
- Understanding of combustion engines (Diesel, Natural Gas, or Propane)
- Understanding of electricity, including A/C power (120/240v single phase or 277/480v three phase) and D/C controls (12v to 24v)
- Ability to use a laptop to interface with generator controls software