Jobs · Customer Service · Wisconsin

LTE Library Associate - MCLL

On-siteCustomer Service$18.41/hrTemporary

Limited Term Employment (LTE) position at the Milwaukee County Law Library, located in the Milwaukee County Courthouse.

Schedule

  • 24 hours per week
  • Normal business hours: 8:30 AM–4:30 PM, Monday–Friday

Pay

$18.41 hourly

Responsibilities

  • Staff the service desk to sell and distribute legal forms and assist library users with computer and photocopy needs
  • Complete cash and credit card transactions
  • Direct courthouse users and callers to the correct department and/or courthouse contact
  • Answer legal reference questions from the public
  • Assist with filing and shelving of library and judicial materials and maintenance of physical library space
  • Assist with special projects and other assignments as needed

Requirements

  • Excellent customer service skills, including working with individuals from diverse backgrounds
  • Good skill in office software (email, word processing, spreadsheets)
  • Good skill in using office equipment such as computers, scanners, and copiers
  • Good skill in processing fiscal transactions and record keeping
  • Ability to follow written and verbal directions with a high level of accuracy
  • Ability to work independently
  • Experience in a library or legal work setting
  • Experience processing, filing, and/or shelving library or other written materials
  • Experience handling cash and credit card transactions

Qualifications

  • Working knowledge of legal reference materials (preferred)
  • Good skill in Microsoft Office suite (preferred)

Special Requirements

  • Employment will require a criminal background check
  • The Wisconsin Court System does not sponsor work visas
  • All persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility form upon hire

Benefits

LTE positions do not qualify for a State of Wisconsin benefit package.

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