LRHPG Certified Medical Assistant - Lake Gibson-Urgent Care

Position Summary

Responsible for assisting providers with patient care, which also includes clerical or other environmental responsibilities within the offices as deemed necessary. The medical assistant utilizes technology set in place for scheduling patient appointments, preparing medical records and documenting appropriate information in the electronic medical record. They provide guidance and instruct patients as per the medical provider directives.

Position Responsibilities

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.
• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Standard Work Duties

• LRHPG Certified Medical Assistant
• Perform all duties in a manner that is culturally and linguistically appropriate.
• Deliver quality/evidence-based patient care.
• Engage patients, patients' families and their caregivers in understanding, setting and monitoring patient self-management care plans in a manner that is culturally and linguistically appropriate to the patient and caregiver.
• Develop and maintain relationships among patients and their families and care team that supports their access to the medical home.
• Provide timely communication with patients, make inquiries, execute follow-up actions and help to integrate information into the plan of care.
• Administers prescribed medications and treatments in accordance to the provider's directives and the MA's scope of practice.
• Maintains sanitation and cleanliness of exam rooms and stocks necessary supplies or materials needed throughout the workday.
• Use case management processes to assure quality care is delivered to the Practice's patients, the patients' families and caregivers in the most efficient and effective manner across the healthcare continuum.

Competencies & Skills

• Knowledge of general principles of medical assisting, federal and state regulations and standard practice and procedures that are within the standard scope of practice for the medical assistant.
• Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality.
• Knowledge of safety practices that prevent exposure to known workplace hazards and the necessary action needed when exposed.
• Skill in applying and modifying the principles, methods and techniques of the medical assisting practice to provide ongoing patient care.
• Skill in health information management and use of an electronic medical record system.

Qualifications & Experience

• High School or Equivalent
• Must be a graduate of an accredited medical assisting program
• Certified Medical Assistant or Registered Medical Assistant (CMA,RMAN,CCMA,NCMA)
• CPR certification - American Red Cross or American Heart Association