LPN/RMA/CMA Office Nurse I

About the role

Holston Medical Group combines the personal feel of a community-based practice with the strength, resources and career opportunities of a leading national health care organization. As a multispecialty clinic offering care across northeast Tennessee and southwest Virginia, our teams deliver high‑quality, value‑based care that exceeds expectations while making care easier, more affordable and more accessible.

Responsibilities

• Use patient first values in assisting patients with needs
• Greet patients with compassion and a friendly face
• Accurately assess and record patient vital signs in electronic database
• Prepare patients for examinations
• Serve as a Health Educator as directed in the Patient-Centered Medical Home Health Care Delivery Model
• Obtain prior authorizations and pre-certifications as needed for patients having procedures or tests
• Dispose of contaminated supplies/used items
• Sterilize medical instruments as needed
• Ensure that exam rooms are clean and stocked for patient use
• Maintain both supplies and equipment, proactively work with co-workers to stock
• Attend nurse meetings and other educational opportunities
• May be moved to other offices upon request based upon the business need of Holston Medical Group on an occasional basis
• Pick up vaccines and other medications as needed
• Mail normal labs to patients and call patients with abnormal labs
• Perform customer service checks on patients every 10 minutes
• Change sharps container and biohazard trash
• Ensure to follow policies and procedures set by Holston Medical Group
• Maintain communication with providers to ensure that patients needs are taken care of
• Communicate all office issues with the Nurse Manager and Regional Operations Manager
• Ensure that equipment is in operating order (crash cart, defibrillator, autoclave, etc.)
• Mentor new nursing staff and orient to the office
• Ensure that the Health Department records are maintained for the vaccinations for children
• Maintain clinical area to meet site visit standards
• Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)
• Enroll patients in myHMG as directed
• Direct Colon Screening

Qualifications

• High School diploma or equivalent required
• LPN license or MA Certification by the state in which employed
• 0-2 years LPN experience
• CPR certified
• Must possess excellent communication skills
• Ability to work in a team environment and collaborate with others

Key competencies

• Compassion
• Customer Focus
• Ethics and Values
• Learning on the Fly
• Functional/Technical Skills
• Problem Solving
• Informing

Pay

$17.37 - $26.36