LPN Remote Monitor-Remote/Derby, CT

About the role

The Licensed Practical Nurse (LPN), Remote Nurse Monitor plays a crucial role in Brook Health's care model, combining clinical expertise with compassion to enhance patient engagement and support.

Responsibilities

• Patient Onboarding & Education: Introduces new patients to Brook’s remote monitoring program, explaining device setup and usage, and ensuring each patient feels comfortable and confident participating in their care.
• Health Monitoring & Data Review: Reviews incoming biometric data and patient-reported information to identify changes in condition, trends, or areas requiring follow-up or escalation.
• Patient Outreach & Support: Engages directly with patients to provide education, encouragement, and early intervention when health readings fall outside expected ranges.
• Care Coordination: Communicates with primary care providers, specialists, and internal Brook team members to share insights, close care gaps, and maintain continuity of care.
• Documentation & Compliance: Maintains accurate, timely, and complete documentation in EMR systems; ensures compliance with HIPAA and all applicable privacy and security requirements.
• Quality & Process Improvement: Contributes to initiatives that improve patient experience, clinical workflows, and adherence to quality metrics and CPT billing standards.
• Collaboration & Partnership: Works closely with the RN Team Lead, Health Coaches, and Clinic Success Managers to ensure seamless communication, consistent patient experience, and operational excellence.

Requirements

• Active and unrestricted LPN/LVN license in CT with willingness to obtain additional licensure in MA and NY within 60 days of hire
• Strong understanding of scope of practice and clinical decision-making for remote patient monitoring
• Experience in primary care, chronic disease management, or population health preferred
• Proficiency with EMR/EHR systems and comfort using digital tools to manage patient data
• Excellent verbal and written communication skills, with empathy and professionalism in every patient interaction
• Strong organizational and documentation skills, with attention to detail and accuracy
• Collaborative mindset and ability to thrive in a tech-forward, fast-paced environment

Preferred Experience

• Minimum 3 years of practical nursing experience in a primary care, community health, or telehealth setting
• Experience addressing care coordination, medication adherence, and social determinants of health
• Exposure to AI- or technology-supported care delivery models is a plus

Benefits

• Healthcare Coverage: Employee & Child(ren) - Brook pays 100% of premiums for full-time employees and their child or children for Medical, Dental, and Vision coverage. Spouse/Domestic Partner - Brook contributes 50% of premiums for coverage of a spouse or domestic partner.
• HSA Contribution: Employees who enroll in our HSA-eligible medical plan receive a Brook-funded contribution to help cover medical expenses.
• Mental Health & Wellbeing: Mental Health Support - Brook supplements the mental health coverage included in our medical plan with additional resources. Employees have access to free therapy sessions through Spring Health, providing confidential, professional support when it’s needed most. Flexible PTO - Our PTO program is truly flexible — no accruals and no preset limits. You and your manager decide what’s reasonable, so you can take the time you need to recharge.
• Financial Wellness & Security: Income Protection - Brook provides Short-Term and Long-Term Disability insurance to all full-time employees, helping replace income during an illness or injury. Emergency Savings Account (ESA) - Brook helps employees build financial resilience by supporting contributions to an emergency savings account. The account is completely flexible — you decide what qualifies as an emergency and how to use the funds.
• Recognition & Community: Employee Referral Bonus - Great people know great people. When you refer a candidate who is hired, you’ll receive a referral bonus.

Pay

$62,000 - 65,000 USD per year