LPN (Back Office) - Gastroenterology/General GI

About the role

A Licensed Practical Nurse (LPN) in this position functions in either an administrative or clinical capacity, or a combination of both. The primary responsibilities include acting as a liaison between physicians and patients, scheduling tests and procedures, updating electronic medical records, and assisting with patient care.

Responsibilities

• Acts as a liaison between physicians and patients, fielding phone calls, following up with patients, referring physicians and their support staff, clinical justification for insurance reimbursement of patient medication, answering questions, scheduling outpatient office visit appointments, and communicating lab results.
• Schedules tests and procedures; coordinating schedules with inpatient and outpatient nursing staffs, patients, and physicians. Completes necessary paperwork accurately and thoroughly. Makes appropriate phone calls and coordinates those involved in successfully providing outpatient as well as inpatient care.
• Explains pre- and postoperative instructions to patients and calls patients with test results. Assists physician in outpatient office setting and assists in supporting the physician follow-up plan for the patient during their office hours.
• Aids in the updating and data entry in electronic medical records. Promptly alerts physicians of abnormal test results. Assists in the assessment, monitoring, and termination of prescribed tests. Observes, monitors, and responds appropriately to changes in patient treatments.
• Participates in development, implementation, and evaluation of patient care plans with other members of the patient care team. Answers phone, screens and routes calls providing information in accordance with Division policy. Provides assistance in the day-to-day administration of physician practices. Arranges and coordinates meetings as requested.
• Maintains a physician clinical and administrative schedule. Occasional clinic work with direct patient care may be required. May be asked to help cover in the absence of other supportive staff.

Requirements

• Current LPN licensure in the state of Missouri and/or Illinois depending on location or received within 3 months from date of hire.
• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Qualifications

• P.N - Diploma In Practical Nursing - Licensed Practical Nurse

Skills

• Not Applicable

Benefits

• Personal: Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness: Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family: We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.