LPN Ambulatory/Medical Assistant/Outpatient Clinical Care Assistant - Urology

About the Role

Join Cleveland Clinic Hillcrest Hospital, a proud Magnet Hospital awarded by the American Nurses Credentialing Center, recognized for excellence in professional nursing practice. This opportunity allows you to work alongside a dedicated team, providing support and building a rewarding career in a world-class healthcare environment. The role considers candidates for:

• Medical Assistant in the Urology Department, collaborating with staff to create a welcoming environment for patients and families, assisting with medication management, patient monitoring, and administrative tasks.
• Outpatient Clinical Care Assistant (OCCA), providing care to diverse patient populations under physician or nurse supervision, performing health screenings, collecting specimens, updating records, and handling administrative duties.
• Licensed Practical Nurse (LPN), assisting caregivers in delivering top-quality care to a diverse patient population while enhancing nursing skills through hands-on experience and educational resources.

Responsibilities

A caregiver who excels in this role will perform the following duties, depending on the position:

Medical Assistant / General Duties

• Assist with screenings and treatments by gathering and updating health maintenance information, identifying medication changes, updating allergy information, collecting specimens, performing tests, and documenting patient care.
• Monitor and communicate changes in patient condition.
• Maintain equipment, medical supplies, and examination areas.
• Perform administrative and clerical duties, such as filing, reception, scheduling, data entry, and patient registration.

Outpatient Clinical Care Assistant (OCCA)

• Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).
• Complete the rooming process, including vitals, height, weight, intake questions, documentation, and reporting abnormal findings.
• Collect patient specimens, perform point-of-care testing, and prepare specimens for transport to the lab.
• Prepare patients for and assist with exams, tests, and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection, and sterilization.
• Administer treatments as directed, including applying heat or cold, simple sterile dressing changes, and applying/removing casts, braces, and splints.
• Review printed instructions with patients and assist with wound care.
• Document in the electronic health record.
• Set up the clinic for daily operations, manage in-baskets, close care gaps, maintain clean and orderly work areas, and close the clinic.
• Stock supplies and linens, monitor expiration dates, restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
• Initiate CPR and other emergency measures.

Licensed Practical Nurse (LPN)

• Provide patient care activities under the direction of an RN and/or physician.
• Collect and document objective and subjective data and observations about patients.
• Complete nursing assessments and report all data.
• Implement the current nursing care plan, medication, or treatment, and communicate patients’ responses.
• Observe patients for adverse reactions to medications or treatments.
• Perform routine laboratory tests.
• Educate patients and family members.

Requirements

Minimum qualifications for the ideal candidate include:

Medical Assistant

• Graduate from an approved medical assisting program OR military training as a Hospital Corpsman (HM), Combat Medic (68W), or Medical Service Technician (4N0X1).
• Completion of a clinical externship OR extensive clinical experience.
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If not already obtained, certification must be completed during the new hire period.

Outpatient Clinical Care Assistant (OCCA)

• A high school diploma or GED.
• Understanding of human anatomy, basic patient care activities, and math.
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross, required within the new hire period if not already obtained.
• One year of recent healthcare experience in a hospital, ambulatory, homecare, assisted living, nursing home, or long-term care setting.
• Additional formal training or education may substitute some or all of the required experience.

Licensed Practical Nurse (LPN)

• Graduate of an approved school of Practical Nursing.
• Current Ohio license as a Licensed Practical Nurse (LPN).
• Basic Life Support (BLS) Certification through the American Heart Association (AHA).

Preferred Qualifications

• Medical Assisting Certification.
• Successful completion of a Cleveland Clinic externship.
• One year of patient care experience.
• Proficiency in the use of an electronic medical record.

Physical Requirements

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking, or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. This includes:
  • Walking or standing to a significant degree.
  • Sitting most of the time but entails pushing and/or pulling of arm or leg controls.
  • Working at a production rate pace entailing constant pushing and/or pulling of materials, even if the weight is negligible.
• Follows standard precautions using personal protective equipment as required.

Schedule

This role requires working 8-hour shifts between 6:30 AM and 8:30 PM, with staggered starts occurring twice one week and three times the following week.

Pay

The pay range for new hires is $19.75 to $27.75 per hour. Actual compensation will be determined based on the candidate’s work history, experience, skill set, and education. This range does not include applicable pay practices such as shift differentials or overtime, nor does it reflect the value of Cleveland Clinic’s benefits package, including healthcare, dental, vision, and retirement savings account contributions.