Lounge Server - Part Time, Weekends

About the role

The Lounge Server helps create a joyful and vibrant community by providing prompt and excellent service to residents and guests when preparing and serving food and drinks in the lounge. This position oversees and performs operations for the Sky Lounge, including organization and cleanliness for the entire lounge area, and promotes a positive and professional image to residents, families, and guests.

Responsibilities

• Provide a great experience for all residents and guests in the Lounge.
• Ensure that all food and beverage venues in the lounge are clean and well maintained, including tables and chairs set in a uniform and consistent manner.
• Greet all residents and guests promptly as they enter the Lounge area.
• Provide excellent and timely customer service to all residents and guests.
• Conduct pre-open review prior to Lounge opening, including:
  • Daily menu and specials
  • Personal presentation in accordance with Fieldstone standards for uniforms and grooming
  • Inventory stock ready
  • Residents’ special needs and concerns
  • Daily service training points
• Prepare food items and serve food to residents within scheduled timeframe.
• Follow menu cycle, noting changes or substitutions made on proper form.
• Clean and maintain a neat, safe working environment, including the kitchen and food service areas.
• Comply with state sanitation codes.
• Maintain inventory control, place food and supply orders with kitchen, verify that items are received appropriately, and restock lounge supply shelves and closet.
• Report problems, concerns, or issues observed with food or beverage service and communicate them appropriately.
• Observe changes in resident status, needs, or preferences and communicate with appropriate team members.
• Record resident information as required.
• Avoid loss, breakage, and waste of supplies and equipment.
• Adhere to procedures for fire, life safety, disaster, security, worker safety, and other emergency procedures.
• Adhere to and convey the philosophy of supporting dignity, privacy, independence, choice, individuality, and a home-like environment for residents.
• Maintain the quality of food prepared and sample the food to ensure the quality of the food served to the residents.
• Attend and participate in required meetings and trainings.
• Stay current on all system-assigned tasks and duties.

Experience, Qualifications & Skills

• High school diploma or equivalent.
• Prior experience in dining room/lounge service and food prep preferred.
• Prefer prior experience in a commercial kitchen environment.
• Requires attention to detail and ability to follow instructions.
• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
• Has compassion and a special interest in working with the senior population.
• Ability to work a flexible schedule, including weekends, holidays, and overtime to meet the requirements of the position.
• Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers, and other community staff.
• Ability to creatively problem-solve in both resident care and employee management.
• Maintains clean, neat, comfortable, safe environment for residents, staff, and visitors.
• Ability to read, write, speak, and understand English.
• Current First Aid and CPR certification.
• Pass a criminal background and fingerprint check.
• Meets all mandatory health requirements by state regulations.
• Ability to work independently with minimum supervision.
• Maintains current Food Handlers card.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit and talk or hear.
• Frequently required to use hands to finger, handle, or feel and reach with hands and arms.
• Occasionally required to stand and walk.
• Must occasionally lift and/or move up to 30 pounds.

Benefits

• Sick time accrues at 0.025 hours for every hour worked, available for use after 90 days.
• Paid time off accrual eligibility at 12 months starting at 0.0326 hours PTO accrued for every hour worked.
• Floating Holiday: 0.04 hours accrued for every hour worked, up to 56 hours annually to be taken on the days most important to you, eligible upon hire.
• Time worked on the following holidays is paid at 1.5 times your normal hourly pay: New Year’s Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, and Christmas.
• Up to 3 days Bereavement Leave.
• Traditional and Roth 401(k) after 12 months and 1000 hours worked, semi-annual enrollment, with annual employer discretionary contribution.
• Employee Assistance Program.
• Cascadia Assistance Fund to provide financial help with hardships or continuing education.